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Thrive Mortgage
- Finance
- Asheboro, NC
About this business
Specialties: I work to help people with their home loan mortgage. Purchase or refinance. 100% financing and many other programs. Licensed in NC #I-106774 RMLO #74835
Location details
1019 S Cox St, Asheboro, NC, 27203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have purchased over a dozen homes in my lifetime, and this was by far the easiest to complete and the fastest. But what stood out for me was the compassion of the people I dealt with. Other bankers can be knowledgeable, but not responsive or caring. LoanDepot was both compassionate and caring. And let me add whenever I had a question. It was answered either by email or phone with in 30 minutes..
Business response:
Hi *******! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.
Amazing and very professional services by both Rachel and Ashely ! They are definitely an amazing duo and made this process as streamlined as possible. If we are on the market again to purchase a new home we will definitely do it with LoanDepot!
I felt like I was duped at the last minute. I'm not sure why the salesman was able to promise $19K cash-out refinance, only for the underwriter liaison to come back with an offer of only $6K. This was after I had signed the agreement to work with them. The process was smooth, other than that huge hiccup. I would not work with Loan Depot again.
They are not out for your best interest. Beware!!!! And if you have a problem afterwards they will not help you. Do not use this company. SCAM artist!
Business response:
Hi ******* Thank you for this review. Your experience is important to us and we take your concerns very seriously. Please reach out to our ************* team at ************ ******* or ****************************************
I liken this company to a snakeoil salesman. Full of promises but no delivery. They are unprofessional and under trained. You'll end up wasting your time with these simpletons.
Business response:
Hi ******* -- Thank you for sharing your experience. We would appreciate hearing more. Please contact our ************* Team at ************ ******* or *************************************** so that we can discuss your situation further. Thank you!
Everything about the process was professional & expedient. Fast closing. Only issue I had with them was I had "locked in" a rate of *****% and when I received my closing documents, the rate had jumped to ****% and I was not notified of the change prior to signing the documents. Reminds me of the "bait and switch" schemes used by retail businesses. They need to do a better job of communicating this type of important information prior to document signing. They also need to let clients know upfront that they will be selling you... read more
Business response:
Hi Name! Thank you for your insightful and detailed feedback. Reach out to a member of Team loanDepot if we can assist you further.
It was very easy getting a loan with loan depot. Everything went smoothly though the whole process. Thank you
Business response:
Hi ****! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.
I had I really good experience with Loan Depot. When I called they answered If not called me back in a timely manner. Would tell anyone to give them a chance.
Business response:
Hi ******! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs.
My home Mortgage was with Loan Depot. On March 3, 2023, I sold my home and the loan was paid in full. I requested my Escrow Refund (over $5,000) to be mailed to my new address and provided that information to the representative. I have spoken to 9 different **************** representatives and two Supervisors. Each person saying something different as to why I have yet to receive my check and as of todays date 5/10/23, I still dont have my refund. I informed a person who identified herself as Supervisor ******* that because ... read more
Business response:
Hi **** We take your feedback very seriously and would like to investigate further. Please contact our ************* team at ************ ******* or *************************************** at your earliest convenience.
Frequently asked questions about Thrive Mortgage
How is Thrive Mortgage rated?
Thrive Mortgage has a 4.1 star rating with 2,869 reviews.
When is Thrive Mortgage open?
Thrive Mortgage is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
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