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The Willow Tree Surgery
- Healthcare
- Hayes
About this business
Location details
2 Jollys Ln, Hayes, UB4 9BG, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I must say I’ve been holding this review back for ages, luckily enough every time I call to book an appointment I am connected with zara, she has helped me so much and is always kind and soft, her customer service has surpassed my expectations and if I may also add willow tree is very lucky to have her part of their team, very bright girl with a kind heart, I pray she goes a long way in her life, thank you very much zara !!
Highly recommend this GP as all staff from reception to Clinical are professional, compassionate & competent when dealing with patient queries. A special mention to Dr Handalage for being amazing at going the extra mile to provide care & support. I genuinely appreciate you taking the time out to take care of me! Best wishes :)
Unfortunately I had the experience of hearing how the reception staff spoke to my unwell Father. It was Plain rudeness, they were abrupt, wouldn't allow him to voice his concerns on medication he had been wrongly prescribed.
Wow. Words can't convey how simply awful this surgery is. The reception staff are either incompetent or plain rude, sometimes both. Waiting times on hold are unacceptable. If you manage to get to a doctor, referrals take forever. Seriously, if you value your health look elsewhere
Frequently asked questions about The Willow Tree Surgery
How is The Willow Tree Surgery rated?
The Willow Tree Surgery has a 2.7 star rating with 102 reviews.
When is The Willow Tree Surgery open?
The Willow Tree Surgery is open now. It will close at 6:30 p.m.
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