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The White House Surgery

2.4

About this business

Location details

1 Cheriton High St, Cheriton, Folkestone, CT19 4PU, United Kingdom

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:30 p.m.
Tue8:30 a.m. to 6:30 p.m.
Wed8:30 a.m. to 6:30 p.m.
Thu8:30 a.m. to 6:30 p.m.
Fri8:30 a.m. to 6:30 p.m.
SatClosed
SunClosed
2.463 reviews
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Liu Ray's profile image
Liu Ray 
on Google
3 weeks ago

Very bad service. Full capicity for 3 days, there is no chance to speak doctor. 

Mia Izabelle Manacap's profile image
Mia Izabelle Manacap 
on Google
a month ago

Awful servise. They asked me to call back at 10:30am its already fully book, then when i call them 10:30 they asked me to ring again in the morning at 8am ,next morning again fully booked, same thing every morning”how this people work ? Oh dear oh deat!!🥹🥹🥹 will need CQC check this service 😟 

Bal bahadur Sahi's profile image
Bal bahadur Sahi 
on Google
2 months ago

Once,I need to book appointment for mother. I called exactly at 8:30 . They said , they been full for the day. out of capacity .When I ask them, how it’s full when I am calling so early. The phone attendant said booking start from 8;00 Am. And attendant gave telephone appointment until 6:30 pm and did not get any telephone call. Next day call at 8:00 exact time. No one received the call. Is there no one to look after them. How these people are working. They don’t even realise they work in such critical place. These people ar... read more

Dan Gunton's profile image
Dan Gunton 
on Google
3 months ago

Have had several health issues while registered with the whitehouse surgery. Typically required to phone the surgery at 8AM and then wait up to 3 days for a phone call back. Following this you may get a referral a few months later on. 

S B's profile image
S B 
on Google
3 months ago

My dad was hospitalized due to a hypertensive crisis. He hadn’t had a review since last September, but when he visited his GP after being discharged, his records showed a weight of over 100kg around February, a figure he has never reached. It seems the records were falsified to indicate he had a review, even though he was neither contacted nor seen by the GP. This practice needs an inspection by the CQC. 

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Frequently asked questions about The White House Surgery

How is The White House Surgery rated?

The White House Surgery has a 2.4 star rating with 63 reviews. 

When is The White House Surgery open?

The White House Surgery is closed now. It will open at 8:30 a.m. 

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