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The Warehouse - Auckland Airport
- Department Stores
- Auckland Airport
About this business
Location details
1 John Goulter Drive, Auckland Airport, 2024, New Zealand
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Every Monday I go for my run past the warehouse. Last Monday I bought a top up from the warehouse on my run, the staff member gave me the wrong one. When I came back the following Monday during my run i asked for them to replace it with the one I actually purchased. Vijay the manager refused to even investigate or check on the system to check if it had been used instead saying it’s not their problem as it’s been a week. In the photo this was after he assaulted me whilst taking the photo.
I would give 0 star to customer service. One of the lady supervisor is so rude and doesn't know abc of customer service. I went to click and collect my product but it didn't fit in car so have to leave it back and I was requesting to add notes just for my product security and then she started moaning at me either you leave it or take it back. Question to Warehouse: is your system dumb that your staff can't enter notes after product is marked as collect or is your staff under skilled??
Why do you never answer your phones at any time of the day and the delay in click and collect is annoying given that online it shows 1. STOCK AVAILABLE 2. Falsely advertised that pickup would be after 6pm same day and then delayed by 2 days or.more in reality only after being baited to pay.
I give three stars all because of old tiny Indian lady that works checkouts. She is often judging us giving me and my family dirty looks. Scans our shopping rough or sometimes way too slow. Once asked the reason for her behavior she starts to argue like we're the problem. She sees we have heaps of the same items in the trolley and asks for all of them up. Just to make her job easier we count how many and tell her. She doesn't seem to believe and wants everything on the counter. We put everything up she realizes it's way too ... read more
Frequently asked questions about The Warehouse - Auckland Airport
How is The Warehouse - Auckland Airport rated?
The Warehouse - Auckland Airport has a 4 star rating with 692 reviews.
When is The Warehouse - Auckland Airport open?
The Warehouse - Auckland Airport is closed now. It will open on Monday at 9:00 a.m.
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