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The Tollgate Practice
- Healthcare
- Colchester
About this business
Location details
145 London Rd, Stanway, Colchester, CO3 8NZ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 11:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently called my GP practice to book an appointment for persistent throat pain radiating to my ears over the past two weeks. Instead of being offered a direct consultation, I was advised to visit a local pharmacy first—with the possibility of a referral back to the GP only if the pharmacist deemed it necessary. While I appreciate the intent to streamline healthcare access, this approach risks delaying care for conditions that may require prompt medical attention. Furthermore, the requirement to register with a GP—who may... read more
Not good service. I have been waiting for multiple days for my medication to be signed by a doctor after seeing them face to face in an appointment. It's difficult to get an appointment in the first place, the place is understaffed. I called them & they said I would have my medication ready to pick up from a pharmacist "by tonight" which was not true, I still don't have my medication that I need. In the morning when the call line opens, sometimes you can't get through to them & once you do, appointments are unavailable. This... read more
I have had an excellent experience with Tollgate Healthcare Practice. Most of the staff are incredibly professional, caring, and attentive. Appointments are well-organized, and waiting times are minimal. The doctors take the time to listen and explain everything clearly, making me feel comfortable and well cared for. The facilities are clean and welcoming, and the overall atmosphere is warm and supportive. I highly recommend Tollgate Healthcare Practice to anyone looking for top-quality medical care.
I’m extremely disappointed with the service I received from my GP practice today. I called to book an appointment and was told I wouldn’t be able to see a doctor until June. I explained that I’ve already been to A&E multiple times for the same issue, but I do not want to keep going there because I know this is something the GP should be supporting with—not emergency services. The symptoms I’m experiencing have impacted my ability to work for several days, and I clearly explained how much this situation is affecting my mental... read more
Awful management. Doctors and receptionists can't clearly handle their roles.
Frequently asked questions about The Tollgate Practice
How is The Tollgate Practice rated?
The Tollgate Practice has a 2.6 star rating with 139 reviews.
When is The Tollgate Practice open?
The Tollgate Practice is closed now. It will open tomorrow at 8:00 a.m.
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