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The Terraces on Brompton Apartments
- Residential Leasing
- Houston, TX
About this business
Apartments at 7315 Brompton
Location details
7315 Brompton St, Houston, TX, 77025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Nice and clean Very nice units, walkable to Bellaire. Office staff very friendly, affordable prices for such beautiful apartment complex.
Business response:
Thank you for a positive review of your recent experience with us. Our team here at Terraces on Brompton is committed to providing high-quality customer service. We glad to hear that we made a good impression on you. Tasha
Do not move here Cannot believe management here. There are numerous issues which go unresolved, threatening the health and safety of the people living here. SEWAGE backs up into the bathtubs and sidewalks. The laundry appliances are broken. The roofs leak, leading to MOLD. There are frequent break-ins and thefts. And lots more. The cherry on top? The rent here is actually INCREASING by $200! Yet none of this money is going into fixing any of these issues. Management is fully aware of all of these issues, they just choose to ... read more
Business response:
Thank you for your review, we value your feedback. We apologize that you have had a negative experience with the amenities and building conditions. Please feel free to reach out to the office to discuss any further feedback you have. Regards,
Property buyout, broken elevators, poopy sidewalks, and still the rent must go up Nothing personal against the staff or the maintenance team who work at Terraces but I cannot recommend living here, especially since Fat Property bought the property. It flooded during Harvey and will flood again. The elevators don't work and there are seniors/disabled people climbing stairs. The windows are all single ply, so the noise/environmental insulation is terrible. There are a plethora of infrastructural problems that include sewage (l... read more
Business response:
Thank you for your valuable feedback. We appreciate you taking the time to leave a comment, and we apologize to hear about your experience. Unfortunately, things can sometimes happen that are out of our control. We apologize that our location isnt ideal for you.
Broken elevators, unresponsive management The new management under Fat Property is really lacking. They are hiking rents up like $200 per month but refuse to address long standing maintenance issues. None of the elevators work, so disabled, elderly, and injured neighbors are left in the dust. Laundry is also a constant issue with machines busted all the time. Water goes out every couple of months. Over a hundred tenants signed a letter to management but they still do nothing.
Business response:
Thank you for taking the time to provide valuable feedback. We apologize that your experience was less than ideal. We’re sorry to hear about these issues. Unfortunately, things can sometimes happen that are out of our control.
Worst place to stay The management lies and hides information about extra charges. They don’t give security deposits back even though everything was cleaned perfectly.
Business response:
Thank you for your feedback. I am saddened to hear that you feel this way. I would be happy to discuss any charges you feel are wrong. If we made a mistake we want to correct it. Please call me at 713.665.1571. Kawanna Kosadnar Community Manager
Safety There are now security officers and there are still break ins lately but they won't get security cameras !! FYI.
Good value for... (Verified Renter) Good value for the $$ and location, great for Med Center Employees/Students
Business response:
Thank you for a positive review of your recent experience with us. Our team here at Terraces on Brompton is committed to providing high-quality customer service. We glad to hear that we made a good impression on you. Tasha
Do you want to live at a construction site? If so, this is the place for you. Since moving in 6 months ago the complex has been under nonstop construction and the water or hot water has been shut off 17 times because of this. Workers start sawing metal at 8am which means if you work the night shift you'll never get to sleep a day in your life. Without warning they jackhammered away the side walk in front of my apartment. I've talked to management and they said that these changes are necessary to keep the apartments running a... read more
Good response time... (Verified Renter) Good response time is a plus, ability to follow directions and uphold privacy policies are a negative.
Frequently asked questions about The Terraces on Brompton Apartments
How is The Terraces on Brompton Apartments rated?
The Terraces on Brompton Apartments has a 3.2 star rating with 348 reviews.
When is The Terraces on Brompton Apartments open?
The Terraces on Brompton Apartments is open now. It will close at 5:30 p.m.
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