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The Smart Car Wash
- Car Wash
- Potomac Mills, VA
About this business
Location details
13589 Minnieville Rd, Potomac Mills, VA, 22192, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:30 p.m. | |
| Tue | 8:30 a.m. to 7:30 p.m. | |
| Wed | 8:30 a.m. to 7:30 p.m. | |
| Thu | 8:30 a.m. to 7:30 p.m. | |
| Fri | 8:30 a.m. to 7:30 p.m. | |
| Sat | 8:00 a.m. to 7:30 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
worst interior job ever. if it wasn't for the vacuuming I wouldn't even know it had been done. For $22 (after discount), you should be doing a much better job.
Had a monthly interior/exterior $36.99 mo pass for almost 3 years. Some great employees here - a few men I watched numerous times gawking at female customers (or talking about them as they left when I would park my car to get interior done). I have an SUV and their rule is they won’t do the back end unless it’s empty. It usually isn’t totally empty so I never question why it’s not vacuumed - but Once I had a small bag in there and mistakenly thought they’d vacuum and they ...Continue Reading
RecommendedI’ve been getting my car washed with flagship for over a year now and I haven’t really had any bad experiences until here recently. I pay $50 a month to get the inside and outside of my car cleaned and this picture was taken right after I just left. I was in too big of a hurry to ask them to re do all my mats as they all had mud and dirt on them from the rain/snow the past couple weeks. Very disappointed and will be downgrading my membership with them. I do recommend at least getting the outside cleaned, but no sense in wast... read more
Business response:
Tori, thanks for taking a moment to share some feedback with us. We appreciate your recommendation, but we are disappointed to hear our services have let you down recently. Although, our $49.99 unlimited program does not include washing the rubber floor mats. We do offer a discounted price for $4.00 to our members for this service. Did you add this to your order when you were at the kiosk? We will get back with our team and make sure we're focusing on being as thorough and efficient as possible with each and every service. H... read more
the inside of my car was still dirty. I could have done a better job vaccuming
I have the unlimited pass. The do a ok job. You can get the same quality running it through a gas station parking lot. I have to go home rewash the windows. My under carriage is never clean. I had to take my car to different wash to get that clean.
RecommendedEverything about the Auto wash is amazing, including working there, and is great for kids also, they enjoy the going through the wash and seeing the soapy rainbow colors on the car. The team ensure you car is at its best quality, because if its not, it isn't finished until it is. Not only that, but what would we be without giving our guest the best quality possible? Never a disappointment!
Wish I read comments before spending $. Week old floor mats with a muddy foot print. Asked if they take care of “of course we do”. When I went to inspect the mud was smeared all over. Was told “to dirty . We cleaned twice”. What about the dry dirt on the seat, what about whipping the console . I showed him mud on the door “that’s a scuff we tried. “I wiped it of with my fingers. Finally a manager came over got most of the mud off the mat and said there. I went to a Quarter car wash and finished . Also paid for the fragrance.... read more
Rude cashier, no appreciation for customer service.
Business response:
Caroline, we're extremely disappointed that you feel this way. Providing top-notch customer service is very important to us, and we apologize if you experienced otherwise. We'll get back with our team to ensure we're continuing our best practices moving forward. Hope you can give us another chance in the future. -Jenny R., Manager
Frequently asked questions about The Smart Car Wash
How is The Smart Car Wash rated?
The Smart Car Wash has a 3.1 star rating with 975 reviews.
When is The Smart Car Wash open?
The Smart Car Wash is open now. It will close at 7:30 p.m.
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