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The Ritz-Carlton sets the standard in elegance for business and leisure travelers worldwide. We've been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated.
at Water Tower Place, 160 E Pearson St, Chicago, IL, 60611, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We stayed here in April 2016. The service was much better than the Waldorf, but the beds were very uncomfortable. When I voiced my concern, they listened, gave me the excuse that they were renovating, but took no action. They did say to contact them before my next stay, and they MAY be able to arrange an upgrade. I never expected to spend 400.00 on a room, and be so uncomfortable that I couldn't sleep.
They weren't very welcoming to a Marriott Rewards Platinum member.
Its okay the service is awesome. People should go there
The Ritz-Carlton, Chicago has a 4.6 star rating with 2,926 reviews.
The Ritz-Carlton, Chicago is closed now. It will open on Monday at 9:00 a.m.
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