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The Ritz-Carlton, Chicago

4.6

About this business

The Ritz-Carlton sets the standard in elegance for business and leisure travelers worldwide. We've been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated. 

Location details

at Water Tower Place, 160 E Pearson St, Chicago, IL, 60611, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.62,926 reviews
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Betsy Artz's profile image
Betsy Artz 
9 years ago

We stayed here in April 2016. The service was much better than the Waldorf, but the beds were very uncomfortable. When I voiced my concern, they listened, gave me the excuse that they were renovating, but took no action. They did say to contact them before my next stay, and they MAY be able to arrange an upgrade. I never expected to spend 400.00 on a room, and be so uncomfortable that I couldn't sleep. 

Josue Polanco's profile image
Josue Polanco 
9 years ago

They weren't very welcoming to a Marriott Rewards Platinum member. 

Oscar Vinales's profile image
Oscar Vinales 
9 years ago
Marty Samartano's profile image
Marty Samartano 
9 years ago
Eric Heneghan's profile image
Eric Heneghan 
9 years ago
Julie Stinnett's profile image
Julie Stinnett 
9 years ago

Its okay the service is awesome. People should go there 

Bartolo Pérez's profile image
Bartolo Pérez 
9 years ago
Lindsay Katherine's profile image
Lindsay Katherine 
9 years ago
Sonja Etelävuori's profile image
Sonja Etelävuori 
9 years ago

Frequently asked questions about The Ritz-Carlton, Chicago

How is The Ritz-Carlton, Chicago rated?

The Ritz-Carlton, Chicago has a 4.6 star rating with 2,926 reviews. 

When is The Ritz-Carlton, Chicago open?

The Ritz-Carlton, Chicago is closed now. It will open on Monday at 9:00 a.m. 

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