This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Resort at Valley Ranch
- Real Estate
- Irving, TX
About this business
Location details
10201 N MacArthur Blvd, Irving, TX, 75063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I did not expect much from the new owners but I have to say, I'm impressed. The Broadstone Valley Ranch people left behind an uphill battle to say the least but the new management of Hyde Park is proving why they are so highly rated at their other properties.The manager Dayna is a tough person and might come off as a little grumpy but you can see it's because she's pretty pissed at the old owners for leaving us tenants abandoned for so long. But I gotta give it to them for stepping up and step-by-step fixing all these things... read more
Business response:
Bear Case, we regret to hear that your experience with us was not a more positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (972) 556-2191, and know that your identify will remain confidential, and we do not practice retaliation tactics. We care about our customers and would like the chance to discuss your comments.
I have lived at the Broadstone Apartments at Valley Ranch, under the care of the wonderful Rejoice, for 4 years now. I can say all the wonderful things there are to say about this complex but action speaks louder than words... I have renewed THREE TIMES. Great location, great facilities, immediate response to any concerns, competitive rates... and very important my wife feels safe here. THANKS GUYS FOR ALL YOUR HOSPITALITY.
Business response:
Hi Richard! Thank you so much for the great feedback and high star rating. Please let us know if there is anything we assist you with. Dayna Suverkrop Property Manager
I will be moving into my new apartment at Broadstone Valley Ranch in the next few weeks, so I can only comment on my pre-lease experience, however I am very pleased with my treatment from the office staff (especially Rejoice) and the ease of the application/approval/signing process. I am looking forward to being a resident here!
Business response:
Hi Lori. We're happy you found our staff to be so supportive during your application process experience here at Broadstone Valley Ranch. We're really looking forward to you making your home here and look forward to seeing you again soon!
Love Broadstone Valley Ranch! Been here 5 years and don't plan on leaving anytime soon.
Business response:
Thanks for the feedback Carmela! We really do strive daily to provide excellent service to our customers at Broadstone Valley Ranch. We always love to receive great feedback and you really made our day! Wishing you a wonderful day and weekend.
Business response:
Kaushal Kulkarni, thank you so much for the positive review!
Business response:
Heather, thank you for leaving this detailed feedback about your experience with Broadstone Valley Ranch. WOW! it really warms our heart that you took the time to be so detailed in providing KUDOS on the management team. We are always happy to be of service, and thrilled you renewed for another year with us. Wishing you a wonderful day!
Our experience here has been great. We've lived here for almost 3 years and are getting ready to renew for a 4th. It's quiet, clean, and every experience we've had with management has been pleasant. I would have provided 5 stars, but the inability to opt out of the expensive valet trash service has caused me to not add the 5th star. The curbside service was just as nice and so much cheaper. I'd honestly love to take my own trash and not have to pay at all.
Business response:
Thanks for the feedback, Daniel. We strive to provide excellent service to our customers at Broadstone Valley Ranch and appreciate the time and consideration it took for you to post your comments. Wishing you a great day until the next time we meet!
Business response:
Thank you for the high star rating! We are so happy you approve. :-)
I have had the most comforting experience moving into Broadstone Valley Ranch apartments. They worked so well with me and my situation. Given I had a horrific experience in my last apartments, Carolyn has been more then accommodating. Treated my pup as if he was one of us and allowing me to work with the pet deposit. Amazing Job! Already ready to add a year or two extra to my lease. THUMBS UP YALL!
Business response:
Thank you for your post! We love to hear about our Residents' positive experiences, our leasing and maintenance team prides itself on exceeding expectations and delivering the best possible living environment at Broadstone Valley Ranch. Thank you for your feedback! We love hearing resident testimonies.
Frequently asked questions about The Resort at Valley Ranch
How is The Resort at Valley Ranch rated?
The Resort at Valley Ranch has a 3.8 star rating with 61 reviews.
When is The Resort at Valley Ranch open?
The Resort at Valley Ranch is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com