This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The New Folly Surgery
- Healthcare
- Ingatestone
About this business
Location details
Bell Mead, Ingatestone, CM4 0FA, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I always have a good experience, everyone has been helpful, nice and done what’s needed to provide medical care
A family member of mine recently tried to register at this surgery as they had just moved to the area. The receptionist was rude, dismissive and cruel to a vulnerable young person who was seeking help. Having read other reviews of the behaviour of receptionists at this surgery, I'm now very glad they decided to go elsewhere instead. Management should be dealing with these issues as they've clearly been ongoing for a number of years.
My sibling went in to get registered, but as their NHS number was registered under their old name, they were told to bring in certain forms. They did so, but the receptions were unhelpful and in fact downright nasty. The way they spoke to my sibling was completely unacceptable. Without knowing WHY their name had been changed, they proceeded to degrade them and tell them their deed poll "wasn't real" simply because they brought a photocopy, rather than explaining they needed the original article. Disgraceful behaviour.
Appreciated phone and text contact re. recent blood test results and a same day face-to-face doctor's appointment to discuss these. An appropriate course of action was put in place. I appreciate the support I received. Thank you.
Oversubscibbed many receptionists two in particular are great and a credit to the surgery other receptionists vary one in particular is very obnoxious and rude and is letting the surgery down because of her atitude she has no bedside manner and seems stressed and inpatient with patients have observed personally and was shocked. It appears that there are not enough GP's for the patients in area. The sugery runs out of capacity to triage on the online system! But hey ho its the NHS. Only two doctors on an afternoon surgery tod... read more
Frequently asked questions about The New Folly Surgery
How is The New Folly Surgery rated?
The New Folly Surgery has a 2.5 star rating with 98 reviews.
When is The New Folly Surgery open?
The New Folly Surgery is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com