This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Mug
- Fast Food
- Greenfield, IN
About this business
Serving gourmet fast food like no other, The Mug truly offers a unique experience worth remembering. Decadent and flavorful dishes made using locally sourced meats rared in non-intrusive environs is what gives the meat its succulent taste. The best of the season's bounty infused with garden-fresh herbs and spices accentuate the already savory dishes. Extensive hand-dipped ice-creams, soft serves and other desserts items on the menu are perfect for the little patrons accompanying their parents. The nominally priced menu makes... read more
Location details
117 Apple St, Greenfield, IN, 46140, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was the best tenderloin sandwich I have had in years. However, bring your own condiments. The one slice of tomato I had was the size of a silver dollar and the ketchup and mustard only comes in packets.
Have never had a bad experience here. Love the food and the service. Ppl you just can't put a price on good quality, farm to table food, utilizing local farms and other sources.
Business response:
Thank you so much 😊
Food is good, however staff seemed annoyed by customers. Sad 😒
Business response:
yeah we just caught our key cook in a very bad situation and had to terminate him. Today is a disaster for everyone. Really really sad. We are desperately looking to find a new head cook and will pay just about anything. Crazy how one person can bring down a great business in a day :-(
Follow up: I have removed the comment of my service experience upon chatting with The Mug, whom I assume is the owner, of the business. I was informed it is going thru changes & I apparently came in on a bad day. I hope that it gets on track. The farm to table concept is awesome. It would be nice to advise the public when they can be served in an appropriate time frame. TY
Business response:
Ugh..that sounds terrible. As you can see from other reviews this is not normal. We have to fire and are prosecuting our head cook....I can't go into details but it was a huge betrayal and now we are also having to suffer with poor customer experience. I'm really sorry and tempted to shut the whole thing down. Very sad. It was a great effort and really helped our local farmers an artisans...one bad apple can truly spoil the whole bunch Please accept our apologies
Service definitely dropped off. Close to finding another good burger place
Business response:
Uggh I'm so sorry. We are hiring as fast as we can. We pay the most in Greenfield and need people. If you know of anyone who can cook please send them our way.
Excellent as always. Excellent service, food, and ice cream ��
Been there twice. 1st time got the " famous tenderloin " It was so salty had to throw 3/4 of it away ( anyone who knows me knows I don't throw food away ) Tonight I gave it another chance , still horrible ( not that great of root beer and greasy onion rings $7. Not good food and way over priced 2 strikes & your out in my game
Business response:
Thank you for giving us a try twice! We appreciate it and are sorry you were unhappy both times.
Great food and friendly people. Like the outside seating so we can bring our dog.
The bun size on your tenderloin is too small do something about it
Frequently asked questions about The Mug
How is The Mug rated?
The Mug has a 4.4 star rating with 1,659 reviews.
When is The Mug open?
The Mug is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com