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The Knox

4.4

About this business

Location details

1511 Clinch Ave, Knoxville, TN, 37916, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.4376 reviews
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Richee Kidd's profile image
Richee Kidd 
recommend  Recommended
4 years ago

Lex was very helpful with answering questions about the complex. I would recommend it for anyone needing a nice place for their child while attending school. 

Business response:

Richee, thank you for leaving this detailed feedback about your experience with The Knox. Thank you very much for sharing these comments. 

Sherry Fitzgerald Tipton's profile image
Sherry Fitzgerald Tipton 
recommend  Recommended
4 years ago

Lex was very helpful and super friendly, complex is very nice. 

Business response:

Sherry, thank you for leaving this detailed feedback about your experience with The Knox. Thank you very much for sharing these comments. 

Alana Messier's profile image
Alana Messier 
recommend  Recommended
4 years ago

I love living at the knox. The staff are so friendly and helpful! The view is amazing and the maintenance staff is sweet and efficient. 

Business response:

Alana, thank you for leaving this detailed feedback about your experience with The Knox. Thank you very much for sharing these comments. 

Addi Poole's profile image
Addi Poole 
recommend  Recommended
4 years ago

Wonderful staff & great apartments! 

Madison Purviance's profile image
Madison Purviance 
recommend  Recommended
4 years ago

I’m currently living at The Knox and I’m loving it so far! They have been taking extra precautions with Covid including delivering packages right to our door. They were very safe opening the amenities back up which is super important to me! 

Business response:

Thank you, Madison! We love hearing that you enjoy living with us, and we love that you are here at The Knox!! 

Gena Mandle's profile image
Gena Mandle 
4 years ago

Only redeeming quality is loction. Apartments are like caves, not well maintained and management is the worst. Save yourself the time and moiney and look elsewhere. 

Business response:

Thank you Gena for your honest feedback. We strive for the best customer service and apologize we did not meet the expectation. We’d love to make this up to you and discuss your concerns in person to assure they are taken care of correctly. Please contact us at 865-297-4455 or stop by the leasing office and ask to speak with the Community Manager. 

Alexandria Smith's profile image
Alexandria Smith 
4 years ago

Business response:

Thank you Alex for your honest feedback. We strive for the best customer service and apologize we did not meet the expectation. We’d love to make this up to you and discuss your concerns in person to assure they are taken care of correctly. Please contact us at (865) 297-4455 or stop by the leasing office and ask to speak with our Community Manager. 

Donna Douglas's profile image
Donna Douglas 
4 years ago

Moved my son in today. The unit was not clean at all. Mold in showers and coming from wall and ceiling vents. Walls marked up and dirty carpet. Not happy at all for apx $1000/mth! 

Business response:

Hello, Donna. Thank you for the detailed feedback regarding The Knox's status. We pride ourselves on ultimate cleanliness and apologize we have not lived up to these standards. We have taken note of your concern. If you have any further comments/concerns we’d love to hear them. Please call our office at 865-297-4455 to get this resolved. We look forward to hearing from you! 

David Ayres's profile image
David Ayres 
4 years ago

Complete Scam! Shoddy and a ripoff! 

Business response:

Thank you, David, for your honest feedback. We strive for the best customer service and apologize we did not meet the expectation. We’d love to make this up to you and discuss your concerns in person to assure they are taken care of correctly. Please contact us at 865-297-4455 to get this resolved. 

Frequently asked questions about The Knox

How is The Knox rated?

The Knox has a 4.4 star rating with 376 reviews. 

When is The Knox open?

The Knox is closed now. It will open at 9:00 a.m. 

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