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The Iowa Clinic Urgent Care - West Des Moines Campus

3.6
  • West Des Moines, IA

About this business

Location details

5950 University Ave, Ste 105, West Des Moines, IA, 50266, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
Sun8:00 a.m. to 3:00 p.m.
3.6237 reviews
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Kelly Hall's profile image
Kelly Hall 
8 years ago

After 15 years of unexplained and at times, almost unbearable back pain,Tamra Richardson Colby took the time to think outside the box, and was able to find answers. I had been to dozens of doctors and no one showed the caring she did. We have since left Iowa, but would go back to her in a minute if I could. 

Lyndon Peterson's profile image
Lyndon Peterson 
8 years ago
Lyndon Peterson's profile image
Lyndon Peterson 
8 years ago
Kristi Inskeep's profile image
Kristi Inskeep 
8 years ago

If you ask a question and it is through email don't expect anything good to come of it especially if you are asking for an elective procedure while you are already having a major procedure. Apparently it is documented, so for your future knowledge NEVER ask in email form. Only ask in the physicians office so that it is NOT documented and just spoke to about. Therefore they can screw with their system and those that have counted on the physicians for over 15 years. 

Kristi Inskeep's profile image
Kristi Inskeep 
8 years ago

If you ask a question and it is through email don't expect anything good to come of it especially if you are asking for an elective procedure while you are already having a major procedure. Apparently it is documented, so for your future knowledge NEVER ask in email form. Only ask in the physicians office so that it is NOT documented and just spoke to about. Therefore they can screw with their system and those that have counted on the physicians for over 15 years. 

Angela Fry's profile image
Angela Fry 
8 years ago
Angela Fry's profile image
Angela Fry 
8 years ago
J.P. Curran's profile image
J.P. Curran 
8 years ago

Shame on Urgent Care for out of state patients. Our infant required a visit to your Ankeny location when we were visiting family. Our insurance will not cover the visit simply because The Iowa Clinic refused to bill our insurance company as an Urgent Care visit. They only bill as an 'office' visit and claim they are not an Urgent Care facility, yet when it comes to marketing they are not shy about claiming to provide 'Urgent Care'. I would like to file a formal complaint with the State of Iowa, but don't know where to start. 

J.P. Curran's profile image
J.P. Curran 
8 years ago

Shame on Urgent Care for out of state patients. Our infant required a visit to your Ankeny location when we were visiting family. Our insurance will not cover the visit simply because The Iowa Clinic refused to bill our insurance company as an Urgent Care visit. They only bill as an 'office' visit and claim they are not an Urgent Care facility, yet when it comes to marketing they are not shy about claiming to provide 'Urgent Care'. I would like to file a formal complaint with the State of Iowa, but don't know where to start. 

Frequently asked questions about The Iowa Clinic Urgent Care - West Des Moines Campus

How is The Iowa Clinic Urgent Care - West Des Moines Campus rated?

The Iowa Clinic Urgent Care - West Des Moines Campus has a 3.6 star rating with 237 reviews. 

When is The Iowa Clinic Urgent Care - West Des Moines Campus open?

The Iowa Clinic Urgent Care - West Des Moines Campus is open now. It will close at 7:00 p.m. 

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