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The Home Depot

4.0

About this business

Specialties The Beaumont Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Beaumont, TX residents. Let us help with your project today! 

Location details

3910 Eastex Fwy, Beaumont, TX, 77703, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
Thu6:00 a.m. to 8:00 p.m.
FriClosed
SatClosed
Sun8:00 a.m. to 8:00 p.m.
4.02,467 reviews
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Jennifer Bell's profile image
Jennifer Bell 
5 years ago

Absolutely awful experience ordering appliances online. They were ordered Nov 8 and still haven’t arrived. Avoid at all costs. 

Gary-Laura Watson's profile image
Gary-Laura Watson 
5 years ago

This Beaumont, TX location overall has the worst customer service. I purchased 58 sheets of drywall that required the help of a employee to load for me on 11/15/2019 @ 4:41 pm. After waiting over an hour for assistance to load I finally gave up and got a refund. There are too many retailers out there that really wants to satisfy their customers rather than this location. This location must focus on employee training and management commitment. There were several loader employees running around, looking confused and not focuse... read more

Kathy Barge's profile image
Kathy Barge 
5 years ago

Just made a large purchase online. They sent email and text messages stating order was ready for pick up. WRONG! MY husband has been there for over an hour trying to get our order! The guys that "help" load have found every excuse not to help load.. 3 trucks pull in after us they go load them.. Customer service asks why are you still here? hmmm we just figured we wanted to take up space... Really make your employees do their jobs! 

Lettie Chandler's profile image
Lettie Chandler 
5 years ago

The personal customer service was memorable. 

Thomas Rutledge's profile image
Thomas Rutledge 
5 years ago

You can never get any help unless Rick who works in Plumbing is there he helps with everything while everyone else does who knows what 

Cheyann Miller's profile image
Cheyann Miller 
5 years ago

Most horrible customer service ever! The guys who work in the pro shop are absolutely useless. They wasted my time and I will not go back-I will stick with Lowe’s for my home remodeling. I talked to several people trying to find a cart so I could get this water heater to our truck, no one would help us get it into our vehicle and I ended up injuring myself. Luckily, some guys saw us struggling and came to help us. 

Rebecca Pruitt's profile image
Rebecca Pruitt 
5 years ago

I've been in several times this month getting supplies. On my third trip for paint I had an issue with my second batch of paint not matching my sample. Long story short Ms. Vicki was wonderful and helped figure out what the problem was and replaced my paint that didn't match up. 

Allen Morgan II's profile image
Allen Morgan II 
6 years ago

toy house for big kids like me 

Jennilka Maisonet's profile image
Jennilka Maisonet 
6 years ago

excellent service and i recommended 

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 4 star rating with 2,467 reviews. 

When is The Home Depot open?

The Home Depot is closed now. It will open tomorrow at 6:00 a.m. 

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