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The Grand at Legacy West

4.4

About this business

Location details

6080 Water Street, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
4.4541 reviews
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Realpage A.'s profile image
Realpage A. 
a month ago

Verified Renter The Grand at Legacy West has many positives. The amenities are well maintained, apartment interiors are nice. Pools & gyms are a great feature. The community is in a vibrant neighborhood w/ shops & restaurants just below the apartments, making it a trendy area that attracts visitors on weekends even if they don’t live here. There are a few challenges. Noise from neighbors can be disruptive & cars frequently drag race up & down Communications Drive, which is frustrating given that there is a police substation ... read more

Business response:

Thank you for sharing your experience. We're glad to hear you appreciate our amenities and vibrant location. We understand the concerns about noise, traffic, and the mailroom, and we're committed to addressing these issues to enhance the living experience for everyone. Please feel free to contact our office at 1 469-573-9937 or legacywestmgr@willowbridgepc.com to discuss your concerns further. Sincerely, The Grand at Legacy West Management Team 

Realpage A.'s profile image
Realpage A. 
a month ago

Verified Renter I just moved in, just a few days. Everything looks good so far. Kal was very helpful and reassuring during the process. Overall, I'm quite satisfied so far. 

Business response:

We're happy that everything is going well and that Kal was able to assist you during your move-in process. We hope you continue to enjoy your new home with us. Sincerely, The Grand at Legacy West Management Team 

Realpage A.'s profile image
Realpage A. 
a month ago

Verified Renter Fast, easy, and efficient move in! This place is so nice and neat. I’m excited to continue exploring the amenities and seeing what else it has to offer. 

Business response:

Thank you for sharing your positive experience with us! We're thrilled to hear that your move-in process was smooth and that you're enjoying our community. We hope you continue to explore and enjoy everything we have to offer. Sincerely, The Grand at Legacy West Management Team 

Realpage A.'s profile image
Realpage A. 
2 months ago

Verified Renter The staff is friendly and welcoming. The amenities are one of their biggest selling points. The units are maintained well and have great views. And safety is a huge priority of the management team. Great place, in many ways! 

Realpage A.'s profile image
Realpage A. 
2 months ago

Verified Renter Great location but maintenance takes a long time to respond to requests, elevator is always broken, neighbors let their dogs walk without a leash and allows them to swim inside the pool. Not to mention dogs are not maintained and are owners leave their dogs waste on neighbors doorsteps. Mailing room is almost never maintained as well and packages get lost 

Realpage A.'s profile image
Realpage A. 
2 months ago

Verified Renter Place has detiorated a lot. The parking area has garbage lying around, the elevator is always down. The front office people are rude. It's sad as this used to be a fun place to live. 

Realpage A.'s profile image
Realpage A. 
2 months ago

Verified Renter Love the apartment and the area. Friendly staff with great amenities, that are all well maintained. I highly reccomend the grand if you are looking to move into Legacy West! 

Realpage A.'s profile image
Realpage A. 
2 months ago

Verified Renter The cost of living is decent compared with what you get for living here. The gym, pool, location are not bad for Plano, TX. It was a challenge working with the leasing team. It took almost 3 months to get a lease signed as they are short staffed. 

Realpage A.'s profile image
Realpage A. 
3 months ago

Verified Renter The apartment is very nice with updated appliances. The complex has lots of amenities, like pools, gyms, a courtyard, a lounge, and parking garages. It’s in a great area with lots of restaurants and shopping close by. 

Frequently asked questions about The Grand at Legacy West

How is The Grand at Legacy West rated?

The Grand at Legacy West has a 4.4 star rating with 541 reviews. 

When is The Grand at Legacy West open?

The Grand at Legacy West is open now. It will close at 6:00 p.m.  

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