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The Grand at Legacy West
- Apartments
- Plano, TX
About this business
What do you get when you make The Grand at Legacy West your new home? One word: Access. Access to upscale interiors with spacious layouts and first-class finishes. A ccess to a generous selection of LUXURY AMENITIES, access to a desirable neighborhood within walking distance from the very best shopping, dining, entertainment and nightlife the area has to offer.
Location details
6080 Water Street, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Verified Renter I’ve lived at The Grand at Legacy West for the past 3 years in a 1-bedroom, 1-bath unit, and overall, my experience has been positive. The amenities are definitely a highlight—modern, well-maintained, and convenient, which adds a lot of value to daily living. The location is also great, with easy access to shops and restaurants. That said, I’ve noticed some ongoing challenges with noise levels and occasional issues with weed odor in the hallways, which detract from the otherwise upscale feel of the property. ... read more
Business response:
We appreciate your feedback and are glad to hear that you've enjoyed the amenities and location of our community. We're sorry to hear about the noise and odor issues you've experienced. We strive to maintain a comfortable and enjoyable environment for all our residents. We encourage you to reach out to us at 1 469-573-9937 or legacywestmgr@willowbridgepc.com so we can address your concerns directly. Sincerely, The Grand at Legacy West Management Team
Verified Renter I’ve really enjoyed living at The Grand so far. The location is super convenient—tons of restaurants and shops nearby, and it’s easy to get to work. The amenities are great (especially the pool and gym), and the staff has been helpful whenever I’ve had a question or issue. It’s been a solid experience overall.
Business response:
We appreciate your positive feedback about your experience with us. It's wonderful to hear that you're enjoying the convenient location, amenities, and our team's assistance. We strive to provide a great living environment for all our residents. Your satisfaction is our top priority. Sincerely, The Grand at Legacy West Management Team
Verified Renter Great place to live! Great staff, amenities could be better, but there are great restaurants to eat at. Usually live music at legacy hall on weekends
Business response:
We are glad to hear you're enjoying the vibrant atmosphere and dining options around our community. We're always looking for ways to enhance our amenities and your input is valuable to us. Sincerely, The Grand at Legacy West Management Team
Verified Renter The Grand at Legacy West is the finest luxury apartment community in the area. From the beautifully landscaped campus, to popular amenities too numerous to count, to the talented and responsive maintenance team, to the really nice leasing agents and management personnel. The Grand has it all. I knew from the moment I took the tour that The Grand was going to be my new home.
Business response:
We're truly grateful for your kind words and high rating. It’s wonderful to hear that our community, amenities, and team have met your expectations. Your satisfaction is our top priority, and we're delighted that you feel at home at The Grand at Legacy West. Sincerely, The Grand at Legacy West Management Team
Verified Renter The Grand is a very comfortable apartment to live in. I highly recommend it to everyone. Especially, the shared facilities and the surrounding environment are great. I’m looking forward to swimming in the pool this summer.
Verified Renter Overall I had a really good experience. Staff is very knowledgeable and helpful. Really smooth move-in. Like the view from my apartment, excited to enjoy it!
Verified Renter My washing machine leaked the first day I moved in here when I tried to run my first load of Laundry…. I moved in and turned on the machine to run one cycle. I left the apt for an hour and when I came back I see a HUGE pile of water that has now also seeped into my bedroom…
Business response:
We are truly sorry about the issue with the washing machine. We understand how frustrating this must have been for you. Please reach out to us at 1 469-573-9937 or legacywestmgr@willowbridgepc.com so we can address this issue promptly. Sincerely, The Grand at Legacy West Management Team
Verified Renter I had a smooth and easy transition into my new apartment. My apartment was clean and the staff was very accommodating. They were able to put me in my ideal apartment
Business response:
We're grateful for your positive feedback. It's wonderful to know that your transition into your new home was smooth and easy. Our team strives to provide a welcoming and accommodating environment for all our residents. Thank you for choosing us as your home. Sincerely, The Grand at Legacy West Management Team
Verified Renter So far, so good My only issue is the mailroom-no lockers, which means packages are hard to locate and many times missing Lockers would be helpful
Business response:
We appreciate your positive rating and your feedback. We understand your concern about the mailroom and we're always looking for ways to improve our community. Your suggestion about lockers is noted and will be considered. Please feel free to reach out to us if you have any other suggestions or concerns. Sincerely, The Grand at Legacy West Management Team
Frequently asked questions about The Grand at Legacy West
How is The Grand at Legacy West rated?
The Grand at Legacy West has a 4.4 star rating with 515 reviews.
When is The Grand at Legacy West open?
The Grand at Legacy West is open now. It will close at 6:00 p.m.
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