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The Federal Savings Bank
- Finance
- Cary, NC
About this business
We are a veteran-owned, federally chartered bank with a focus on educating our customers about the mortgage process. To ensure we provide the highest quality mortgage experience, we start with understanding the needs of our customers. With our high standards for customer satisfaction, employee professionalism, and the ability to lend across all 50 states, we provide the opportunity for home ownership.
Location details
1151 SE Cary Pkwy #104, Cary, NC, 27518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was very happy with my experience using The Federal Savings Bank. The mortgage banker was very knowledgeable and explained the whole process from beginning to end.
Truly outstanding service from beginning to end. Every step of the refinancing process was fast and simple. Every associate provided excellent service and constant communication, answering all of my questions and addressing my concerns in a timely manner. Special thanks to Mr. Scott. He made us feel like family. Great job, wonderful experience!
So helpful and made the mortgage process so simple, easy and painless. Thank you for all of your help. Everyone was so organized and I received all of my documents well before any deadline. They were fantastic!
This was one of smoothest mortgage refinancing process I've ever experienced. Team Tammy was very approachable and always available to answer any question I had regarding the process. Most of all they keep their word.
Tim and his team have continued to take care of my refinancing needs with not only professionalism and excellence, but with kindness and great personal skills. I will continue to recommend his services to my friends. Thank you for always looking out for my financial needs.
Misleading advertising, posing as a governmental agency. Shame on you.
Business response:
Hi Mary, We regret to hear you had a negative experience with us. We can remove you from our mailing list. To complete this request, we will need your mailing address or notice ID on the most recent mailer you received. Please send this information to customersupport@thefederalsavingsbank.com, and we will be able to assist you. Thank you, Customer Support
Frequently asked questions about The Federal Savings Bank
How is The Federal Savings Bank rated?
The Federal Savings Bank has a 4.4 star rating with 651 reviews.
When is The Federal Savings Bank open?
The Federal Savings Bank is closed now. It will open on Monday at 8:30 a.m.
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