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The Federal Savings Bank
- Finance
- Cary, NC
About this business
We are a veteran-owned, federally chartered bank with a focus on educating our customers about the mortgage process. To ensure we provide the highest quality mortgage experience, we start with understanding the needs of our customers. With our high standards for customer satisfaction, employee professionalism, and the ability to lend across all 50 states, we provide the opportunity for home ownership.
Location details
1151 SE Cary Pkwy #104, Cary, NC, 27518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Stacy was absolutely great, and very knowledgeable. She recommended our realtor to us who was phenomenal as well.The current pandemic changed a lot of expectations, due to circumstances affecting rates, rate locks, etc but Stacy kept us updated and was honest through the whole process. Due to many people working from home, communication lagged on occasion on both sides, however given circumstances in the country, this was to be expected and the team rolled with the process very well, and it was hugely appreciated. Stacy went... read more
Thanks to Yusuf, my loan process went smoothly and closed on the date promised.
Great experience everyone was professional and always pleasant to speak with. Derek and Jessica were extremely helpful and made the process very smooth. I would highly recommend to friends and family in the market for a new home!
They keep sending me literature for a VA loan... not a veteran
Business response:
Hi George, We regret to hear that you had a negative experience with us. We can add you to our opt out mailing list. To complete this on your behalf, we will need one of the following the full mailing address the mailer was received at or the notice ID on the most recent mailer. Please send us this information via an email to customersupport@thefederalsavingsbank.com Thank you, Customer Support
I am so thankful to have received the call and offer to re-fi as I had misconceptions about qualifications. I never would have made the call to even ask. This has been a great a lucrative experience and I thoroughly enjoyed everyone I worked with. They were professional and efficient and obviously knew what they were doing from the word go.
Excellent service and easy to work with! Everything went as planned!
Thanks to John ***** and his support team made my loan processes run smooth.
Rafael was amazing to work with!! His knowledge of mortgages and the way he "held your hand" through the process made this mortgage a breeze!
Randall was outstanding from start to finish. He communicated every step of the process. Was honest and upfront about what could and couldn't be done. Definitely would recommend him and the whole team to anyone looking to finance or refinance.
Frequently asked questions about The Federal Savings Bank
How is The Federal Savings Bank rated?
The Federal Savings Bank has a 4.4 star rating with 651 reviews.
When is The Federal Savings Bank open?
The Federal Savings Bank is closed now. It will open on Monday at 8:30 a.m.
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