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The Federal Savings Bank
- Banks
- Leisure Village East, NJ
About this business
The Federal Savings Bank is a bank specializes in home lending. They also provide checking and savings services for individuals and businesses. Services available from this bank include mortgage, checking accounts, savings accounts, Certificates of Deposit and IRAs, home loans, business savings and checking accounts, and mobile and online banking.
Location details
401 Madison Avenue, Third floor, Ste 3, Leisure Village East, NJ, 08701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jeremiah was very supportive and patient through the entire process. I appreciate the videos he would send prior to each step to inform us what was taking place and what was expected of us.
They used a third party telemarketer, to get to me. This is ridiculous as I am on the National do not call list and have been since 2003. Will not do business with a company using this underhanded tactic. I had planned on refinancing with them until I started to think about this, and it is unacceptable and what the telemarking did is illegal.
Business response:
Hi Rich, We regret to hear that you had a negative experience with us. We would like to look into this on your behalf. Can you please provide additional information including who you spoke to and the number you were contacted on via an email to customersupport@thefederalsavingsbank.com Thank you, Customer Support
I would not trust this company. I received an official looking snailmail from this company, when I called in the rep tried to sound like he was from the FDIC. We talked about a possible Re-Fi, but as soon as I gave Eduardo *********my personal information he dropped off the planet. I called back to discuss him sending me a good faith estimate, he had to start the whole refi spiel from scratch for some reason. then he wanted $494.00 for a Appraisal, I told him he would need to submit to me a GFE before I handed over any cash.... read more
Business response:
We regret that you had a negative experience with The Federal Savings Bank. The Bank sent you mail to offer you the chance to fulfill your home financing needs with the Bank. Our mortgage bankers identify themselves as a representative of The Federal Savings Bank. As part of the application process, the Bank collects an application fee. The mortgage banker was providing information about the costs associated with the transaction. The Federal Savings Bank does not collect the fee until it has received the applicant’s intent t... read more
What a great Bank to deal with ! They're simply THE BEST!!
I just want to thank Nicholas ******for doing a great job in helping us securing the loan. Thanks!
I had a good experience with The Federal Savings Bank and would recommend them.
This is my second transaction with Ryan *****and his team at The Federal Savings Bank. Thank you for all of your hard work and always treating us like family.
These guys are the best! I always was fully informed about the progress of my mortgage and could not be happier with the outcome.
Unsolicited mail, trying to take advantage of Veterans by making their mail look “official”, scam artists at best.
Business response:
Hi Jesse, We regret to hear that you have had a negative experience with us. We can get you added to our opt out mailing list. To do so can you please provide either the ID number on the mailer or your full mailing address to customersupport@thefederalsavingsbank.com Thank you, Customer Support
Frequently asked questions about The Federal Savings Bank
How is The Federal Savings Bank rated?
The Federal Savings Bank has a 4.2 star rating with 272 reviews.
When is The Federal Savings Bank open?
The Federal Savings Bank is closed now. It will open at 9:00 a.m.
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