The Federal Savings Bank

Yehudis B 

on BBB

5 years ago

Abraham was a pleasure. He was quick and thorough, and answered all our questions promptly. He really got the loan going amazingly. We would definitely recommend him and would use him again if we have more banking needs. Thank you! 

Frank 

on BBB

5 years ago

Mr. Jim ******* at The Federal Savings Bank provided outstanding mortgage services throughout the process for purchasing our home. He was knowledgeable, responsive, and efficient.His diligent efferts resulted in getting a very competitive loan with favorable terms. I think very highly of Mr. Martino and would not hesitate to rcontact him for my future mortgage needs. Frank 

Rick 

on BBB

5 years ago

Excellent service throughout entire process. Very responsive to questions and requests for documents were polite. 

Mary M 

on BBB

5 years ago

The whole process was a pleasant experience. Every step went so smoothly and the staff was so pleasant and patient. No complications at all. Agida and her team was awesome to work with. We are very pleased. 

Kirsten R 

on BBB

5 years ago

My mother called to see what this company was about. The seller then proceeded to downplay my mother’s intelligence because she wasn’t interested. He heard me in the background telling her to hang up because he was being disrespectful, stopped the conversation to ask who I was (highly unprofessional), and when she told him to not mind me and apologized on my behalf, he called us IGNORANT and that he was WASTING HIS TIME. I agree that I could have been considered rude, but you don’t get to speak to my mother who was politely ... read more

Shundra F. 

on BBB

5 years ago

Jonathan did an outstanding job handling my refinance. I was able to close on time, he was very courteous and prompt. 

Daniel 

on BBB

5 years ago

Siomara and Viktor were awesome for us. I spoke to 4 mortgage agents before deciding on FSB. Siomara secured us a good rate and was incredibly helpful throughout the selection and processing parts of the closing process. 

Kathleen M 

on BBB

5 years ago

Tammy ******and team are incredible. I was moving from one state to another, trying to close on the sale of one home and purchase of another within 2 days of each other. It was my first time buying a condo (rather than a house), and there were lots of moving pieces, but Team Tammy got me through it all with very little stress, at least as it related to the buy-side mortgage process. I'm so glad I went with a local bank/banker--still got a great rate, but more importantly, felt like I was more than just another number. 

Doreana R 

on BBB

5 years ago

Very enjoyable experience. Friendly and prompt in answering my questions by phone or replying to my emails. Very fast and simple process. My husband and I could not have asked for a better banker. Kenneth ********met all of our expectations and more. A+ service and knowledge. He worked with us through our loan process, kept us informed on the process. Excellent experience from the get go :D I would recommend Kenneth to all of my friends and family in a heartbeat. Thank you Kenneth ********.... Satisfied Customer DJ ******