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The Federal Savings Bank
- Banks
- Leisure Village East, NJ
About this business
The Federal Savings Bank is a bank specializes in home lending. They also provide checking and savings services for individuals and businesses. Services available from this bank include mortgage, checking accounts, savings accounts, Certificates of Deposit and IRAs, home loans, business savings and checking accounts, and mobile and online banking.
Location details
401 Madison Avenue, Third floor, Ste 3, Leisure Village East, NJ, 08701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Federal Savings Loan Office Don *******was the best! incredibly supportive and helpful. Always available to answer any questions. Always working for our best interest.
Overall a very pleasant experience. Jay and his team navigated this transaction with professionalism, and was very supportive throughout the process. Jay's many years of experience was displayed in the process, his vast knowledge and guidance proved that i made a good choice by hiring him and the Federal Savings Bank. Thank you!
Complete scam artist! They screwed us out of thousands of dollars and put us in more debt after our refinance. Do not trust them you’ll be left with nothing but regret and death if you deal with them. This business has no integrity, don't trust them you'll be sorry.
Business response:
Hi Sarah, We regret to hear that you had a negative experience with us. We would like to look into this further on your behalf. If you have additional details to share including the name of the banker you worked with, please email us at customersupport@thefederalsavingsbank.com Thank you, Customer Support
Rude to say the least. We were contacted by Nick. The first conversation I kept saying not interested in refi. He kept saying it is not a refi. I asked if it could be done without me being on the loan was assured yes. We were told no closing cost and it would only be a one time fee of $219.00. We were given the general numbers so I wanted paperwork sent to review. Have to set up an appointment with their notary. We agreed then I read the reviews of this company. Bait and switch!!! I read about the closing cost added to one l... read more
Business response:
Hi Valerie, We regret to hear that you had a negative experience with us. We would like to look into this further on your behalf. If you have additional details to share beyond what you have provided, please email us at customersupport@thefederalsavingsbank.com Thank you, Customer Support
They were prompt and knowledgeable. Loan closed quickly and without issue.
Don't waste your time, they are just wanting you to call to sell you something.
Business response:
Hi Will, We regret to hear that you had a negative experience with us. If you would like to share additional information on your experience or be opted out of our mailing list, please send details to customersupport@thefederalsavingsbank.com. We do ask that if you are requesting an opt out to include the notice ID on the most recent mailer you have received or provide your full mailing address. Thank you, Customer Support
Steven was a pleasure to work with. He answered every question I asked in a clear and concise manner. His knowledge of the mortgage industry is outstanding. Glad I made the call from the flyer I received in the mail.
I want to be very clear that a representative from your organization ,Gary ***** was working with me and gave me a terrible deal on a refinance option. I was offered a refinance option with my current lender after I was speaking with Gary and asked if Federal Savings Bank could match the offer and he never replied after several emails I sent him in regards to the refinance option. If Gary represents Federal Savings Bank, I assure you that your organization does not function in the manner of which Gary told me. He said you ar... read more
Business response:
Hello - We regret to hear that you had a negative experience with us. We would like to look into this further on your behalf. If you have any additional details you'd like to share please send them to customersupport@thefederalsavingsbank.com Thank you, Customer Support
Superb service! Provided excellent feedback to walk us thru the process. All we had to do was review and sign.
Frequently asked questions about The Federal Savings Bank
How is The Federal Savings Bank rated?
The Federal Savings Bank has a 4.2 star rating with 272 reviews.
When is The Federal Savings Bank open?
The Federal Savings Bank is open now. It will close at 5:30 p.m.
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