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The Entertainer
- Retail
- High St
About this business
Location details
Unit 203-204, Glades Shopping Centre, High St, BR1 1DN, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 7:00 p.m. | |
| Tue | 9:30 a.m. to 7:00 p.m. | |
| Wed | 9:30 a.m. to 7:00 p.m. | |
| Thu | 9:30 a.m. to 7:00 p.m. | |
| Fri | 9:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I would give this store zero stars if I could. My experience at the upstairs Entertainer store was extremely poor. The manager,( Richard so he said his name was ),was rude, combative, and highly unprofessional. After I told him he lacked customer service skills, he accused me of being upset because I was “not getting my own way,” which was completely inappropriate. I strongly recommend that the CCTV footage be reviewed, as his behaviour was confrontational and unacceptable. It is also clear from reviews over the last three m... read more
If I could give zero stars, I would. The customer service was poor, and the staff were rude and acted as though they were doing me a favour. Definitely not recommended!
Went today to buy a toy for my son, and unfortunately the customer service was nonexistent. The price on the shelf did not match the price at the till. When I pointed out exactly where I picked up the toy, all I got was an “OK” — not even a simple apology for the incorrect pricing. Very disappointing experience. Not recommended.
Generally 5 stars for the stock, always fun to shop around for gifts. Staff are ok enough usually, had one guy today who was pretty rude at the till. Walking over to him at a normal pace and he's saying keep it moving, seemed annoyed that we paid by cash, then after already saying I didn't want a receipt when asked and I was leaving I overheard him say "no then?". Not really sure what his problem is or who he thinks he is. Got some good stuff tho so kids birthday's sorted!
Frequently asked questions about The Entertainer
How is The Entertainer rated?
The Entertainer has a 4.1 star rating with 308 reviews.
When is The Entertainer open?
The Entertainer is closed now. It will open at 9:30 a.m.
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