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The Entertainer

4.1

About this business

Location details

Unit 203-204, Glades Shopping Centre, High St, BR1 1DN, United Kingdom

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WeekdayScheduleStatus
Mon9:30 a.m. to 7:00 p.m.
Tue9:30 a.m. to 7:00 p.m.
Wed9:30 a.m. to 7:00 p.m.
Thu9:30 a.m. to 7:00 p.m.
Fri9:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.1308 reviews
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Raphael's profile image
Raphael 
3 weeks ago

I would give this store zero stars if I could. My experience at the upstairs Entertainer store was extremely poor. The manager,( Richard so he said his name was ),was rude, combative, and highly unprofessional. After I told him he lacked customer service skills, he accused me of being upset because I was “not getting my own way,” which was completely inappropriate. I strongly recommend that the CCTV footage be reviewed, as his behaviour was confrontational and unacceptable. It is also clear from reviews over the last three m... read more

Anda Cepurniece's profile image
Anda Cepurniece 
4 weeks ago

If I could give zero stars, I would. The customer service was poor, and the staff were rude and acted as though they were doing me a favour. Definitely not recommended! 

Igors Asars's profile image
Igors Asars 
a month ago

Went today to buy a toy for my son, and unfortunately the customer service was nonexistent. The price on the shelf did not match the price at the till. When I pointed out exactly where I picked up the toy, all I got was an “OK” — not even a simple apology for the incorrect pricing. Very disappointing experience. Not recommended. 

Rajiv Asal's profile image
Rajiv Asal 
a month ago

Generally 5 stars for the stock, always fun to shop around for gifts. Staff are ok enough usually, had one guy today who was pretty rude at the till. Walking over to him at a normal pace and he's saying keep it moving, seemed annoyed that we paid by cash, then after already saying I didn't want a receipt when asked and I was leaving I overheard him say "no then?". Not really sure what his problem is or who he thinks he is. Got some good stuff tho so kids birthday's sorted! 

Ana Fernandes's profile image
Ana Fernandes 
a month ago

Frequently asked questions about The Entertainer

How is The Entertainer rated?

The Entertainer has a 4.1 star rating with 308 reviews. 

When is The Entertainer open?

The Entertainer is closed now. It will open at 9:30 a.m. 

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