The Elmham Surgery

Freddie Turner 

on Google

2 months ago

Called the reception to get an appointment, was told to fill in the online form the next day before midday. Filled in the online form, got a text that i needed to call reception to arrange the appointment. Called reception again to be told i needed to fill in the online form. Very badly organised and no clear communication between teams. They are wasting so much time on small tasks by not managing them effectively and it’s painful to be on the other end of. It’s a massive disappointment having been at a much better surgery. 

Karen empson 

on Google

3 months ago

What's going none with the prescription service wait fortnight either get something missing or like yesterday nothing there. 

D B 

on Google

4 months ago

Recently had to change to Elmham Surgery after moving house. My last surgery was super organised, booking an appointment or speaking with admin staff via online messaging system was great. Queries were sorted in a timely and courteous manner. Also, all members of staff were polite and friendly. Sadly, I cannot say the same about Elmham Surgery. There seems to be too many rules and if you get it wrong somebody is quick to snap at you.