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The Elmham Surgery

2.8

About this business

Location details

Holt Rd, North Elmham, Dereham, NR20 5JS, United Kingdom

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.861 reviews
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Kezza Plays's profile image
Kezza Plays 
on Google
2 months ago
Freddie Turner's profile image
Freddie Turner 
on Google
2 months ago

Called the reception to get an appointment, was told to fill in the online form the next day before midday. Filled in the online form, got a text that i needed to call reception to arrange the appointment. Called reception again to be told i needed to fill in the online form. Very badly organised and no clear communication between teams. They are wasting so much time on small tasks by not managing them effectively and it’s painful to be on the other end of. It’s a massive disappointment having been at a much better surgery. 

Karen empson's profile image
Karen empson 
on Google
2 months ago

What's going none with the prescription service wait fortnight either get something missing or like yesterday nothing there. 

Lyndsey Thompson's profile image
Lyndsey Thompson 
on Google
2 months ago
D B's profile image
D B 
on Google
3 months ago

Recently had to change to Elmham Surgery after moving house. My last surgery was super organised, booking an appointment or speaking with admin staff via online messaging system was great. Queries were sorted in a timely and courteous manner. Also, all members of staff were polite and friendly. Sadly, I cannot say the same about Elmham Surgery. There seems to be too many rules and if you get it wrong somebody is quick to snap at you. 

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Frequently asked questions about The Elmham Surgery

How is The Elmham Surgery rated?

The Elmham Surgery has a 2.8 star rating with 61 reviews. 

When is The Elmham Surgery open?

The Elmham Surgery is open now. It will close at 6:00 p.m.  

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