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The District Universal Boulevard Apartments
- Residential Leasing
- Orlando, FL
About this business
Location details
9702 Universal Blvd, Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
They call it “the district” but you might as well call it “the projects” because those are the living conditions you will have to endure while paying “world-class living” prices. When their website said “world-class”, they must have been referring to living in a 3rd world country. I could go on and on about the list of issues we have had with our unit (dishwasher, fridge, microwave laundry problems, plumbing issues, roof leaks, maintenance leaving open holes in the wall for days, pest issues) but the key take way would be: b... read more
Place has gone down hill. I've had the same roof leak for 3 years now....you ask: but why did you not move out? I'm glad you asked. They do minimal repairs by looking for the cheapest vendor/subcontractor. They do a mickey mouse repair, I renew my lease, and everything starts leaking again. However, this year the unattended leaks have gotten significantly worst. Oh btw, I also have to manage them through the whole process. Once they fix the roof, I wait for them to fix the wall, and when they don't I have to call and get tha... read more
Business response:
Hi Alberto, it's upsetting to hear that your experience was anything but stellar. We sincerely apologize that you have been experiencing maintenance issues and how this can be frustrating. Thank you for giving us the opportunity to speak to you about your concerns and rest assured that we have shared your concerns with our leadership team. We certainly want to make this right, thank you for taking the time to write a review and we truly appreciate your feedback.
RecommendedLove living here! Great amenities and friendly neighbors 🤍
Business response:
Thank you, Megan! We love having you here!
RecommendedBeen here for over 3 years. In the new apartments and love the wood floors and area...
Business response:
Thank you, Andrea! We have enjoyed you and your balcony decorating skills for the past 3 years!
RecommendedBeen here for over 3 years. In the new apartments and love the wood floors and area...💕
Business response:
Thank you, Andrea! We have enjoyed you and your balcony decorating skills for the past 3 years!
Management is really lacking customer service, it is a shame that you can not call the office and talk to anyone. They claim to be busy, but if you look through the windows they are not on the phone and should be able to answer instead of looking at the phone and deciding who to answer for and who not to. Forget it if you need a ADA reasonable accommodation as they will not allow that nor will they let you speak to anyone at corporate, you always talk to another property manager. By far, the worse company to rent from, they ... read more
The fire alarm in building A goes off at least twice a month, often times at late hours or early in the morning. It's broken. The fire department begrudgingly shows up and turns it off. Maybe a dozen residents still bother to evacuate. Most people wait it out on their patio. People's dogs howl in pain from the screeching noise. The property management knows that this is a problem. I'm sure they get countless emails about it every time that it happens, but they just. won't. fix. it. Keep in mind - this building has had two fi... read more
Business response:
Hi Brantley! Thank you for reaching out about your concerns with the fire alarm system. While the alarms in Building A have gone off more than we would like in the last few months we can assure you it is not because the system is broken. For example, on the 3rd when you reached out, a construction worker in one of our retail suites damaged a pull station with a large piece of equipment which caused the alarm to sound as the system is intended to do. We certainly agree that this is a major inconvenience when this happens but ... read more
ATTN: slumlords DONT MOVE HERE post! I lived at the district for 5 years. I moved there in 2015 when the apartment complex was owned by Monogram. Loved the place and they were extremely accommodating at the beginning. Read further to learn about the slumlords that they really are. I’m not sure when but the complex was sold to Venterra Realty during my time there. But all I remember was how unorganized and unwelcome I felt living in my own space once the new company took over. The staff was terrible and unkind, and never took... read more
Business response:
Samantha Szymanski, we strive for 100% satisfaction, and we regret to find out that this was not the case for you. We hope that you were able to leave with some good memories from the last 3.5 years that you made The District your home since Venterra acquired the community. We will certainly take your feedback and strive to make improvements to our outdoor amenities - we regret that we are just hearing about your dissatisfaction with these areas and were not able to make this right for you while you lived with us. We know th... read more
RecommendedCreekside has the best staff and best amenities! I love Creekside and all it has to offer.
Frequently asked questions about The District Universal Boulevard Apartments
How is The District Universal Boulevard Apartments rated?
The District Universal Boulevard Apartments has a 4.2 star rating with 610 reviews.
When is The District Universal Boulevard Apartments open?
The District Universal Boulevard Apartments is closed now. It will open tomorrow at 10:00 a.m.
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