The Crouch Oak Family Practice

Dave Lockyer 

on Google

2 days ago

I've had nothing but good experiences with this surgery. Initially I was a bit annoyed about the appointment process but it all works very well in practice. I feel very looked after. 

Amelia Whipps 

on Google

2 weeks ago

I’ve been using this surgery for years and have always had ok experiences with the reception team before today. Other than I’ve always struggled getting an appointment but put that down to the amount of pressure the NHS is under. The doctors I cannot fault but the receptionists ; they are usually friendly, helpful, and efficient. However, there is one receptionist whose service is consistently disappointing. She is abrupt, uncommunicative, and unhelpful, which makes the whole process unnecessarily stressful. It’s a shame but... read more

Mr S 

on Google

a month ago

Terrible stuff. They are basically happy if you get a fine for parking in their car park and don't even think to try to cancel it. 

Tania C 

on Google

2 months ago

I am wondering would ever be able to see the doctor? There are never appointments available, for every question is a "no" answer from reception team. I am truly disappointed with this appointment system and overall that you are not able to see the doctor where it is a usual thing to do when you are ill or have health concerns before it becomes too late. Thank you for the Duty Of Care! I get frustrated every time I call, there are never appointments available, they refer to pharmacist. I've called them today, same- no change ... read more