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The Cheesecake Factory
- Restaurants
- Birmingham, AL
About this business
Location details
236 Summit Blvd, Birmingham, AL, 35243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedThe food was good the waitress was friendly and she was very helpful to us about the menu will be returning soon thank you 🙏🏾
Recommended😍🎂 Excelent servicio y atención
Today me and my fiancé really wanted to eat at the cheesecake factory on Stevens Creek We called to make a reservation and they have told us that we have to come and place the order on spot so we did we got there at 3 PM placed an order waited for over an hour while they have everyone waiting outside when it is 110° finally we got our table. We placed an order for drinks and appetizers salads and main course. we really came to celebrate and have fun but after waiting for 50 minutes (!!!!) for our food I decided to ask where ... read more
Business response:
Hi Mor, we would like to speak with you a bit more about the experience you described. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and select "General Questions" from the Contact Category menu. Thank you.
RecommendedFood was great! Only one downfall, the small portion of cheesecakes I got to takeaway after my meal. They were both very small portions, but the white chocolate raspberry slice was smaller than the Godiva piece. Our server Crystal was wonderful
Business response:
We are so sorry you were not happy with our portion size, Bernadette. We have not changed the sizes of our slices. The slice size is the same as always whether purchased to go or to dine in. As you can see when looking at the many flavors in our bakery case, some are taller and firmer while others are more delicate and slightly shorter in height so they appear smaller. Having said that, there is always the chance of human error and we welcome the opportunity to speak with you directly. If you'd like to speak with us more, pl... read more
RecommendedVery clean, food was good. Cheesecake was like any other cheesecake, but lots of variety. Prices are ridiculously high, but a nice treat.
Business response:
Hi Tommy, thank you for your review. We're glad you enjoy our variety of cheesecakes and food. We look forward to your next visit.
so I have never been to cheeseckae factory in my life till tonight but my wife has been a 15 year patron. we had less than mediocre service and my food was over cooked.
Business response:
Hi Clinton, thank you for your feedback. We are so sorry for your experience at our restaurant. We hope you can give us another try. Next time, please let our managers know if anything can be improved so we can do our best to make it right while you are dining with us. Thanks again. We appreciate your time.
RecommendedGreat menu as always and quality food
Business response:
Hi Marianne, thank you for your review. We're glad you enjoy our food and menu options. We look forward to your next visit.
RecommendedOne of families favorites for curbside service and normally inside dining. They go over and beyond with being friendly and the food is delicious. One of our go to places for celebrations. Even had a server sing happy but to my son via curbside. We appreciated that. A must stop anytime. We do love our cheesecake and the variety to pick from.
Business response:
Thanks for your review, Jeri. We're glad you enjoy our food, service, and cheesecake variety. We look forward to your next visit.
Recommendedvery, very hot! Outdoor dining, good food and service.
Business response:
Thanks for your review, Franklin. We're glad you enjoyed our food and service while dining with us. We hope to see you again soon.
Frequently asked questions about The Cheesecake Factory
How is The Cheesecake Factory rated?
The Cheesecake Factory has a 4.3 star rating with 6,536 reviews.
When is The Cheesecake Factory open?
The Cheesecake Factory is open now. It will close at 6:00 p.m.
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