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The Cheesecake Factory
- Restaurants
- Birmingham, AL
About this business
Location details
236 Summit Blvd, Birmingham, AL, 35243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommendedfood was great and d service was excellent
Business response:
Thanks for your review. We're glad you enjoyed our great food and excellent service. We hope to see you again soon.
RecommendedWow! That steak Diane and Salmon combination is absolutely delicious! The spaghetti was spicy even though it’s not mentioned on the menu.. service was good, portion sizes good.
Business response:
Thanks for your review, Michael. We're glad you enjoyed our Spaghetti and Meatballs, Steak Diane and Herb Crusted Salmon Factory Combination, and service while dining with us. We hope to see you again soon.
we were there last night. had to sit at bar due to it being busy. we were told we would get a text when a space at bar became available. never, ever got a text. just walked in from waiting & there happened to be a spot open so took it. still never got a text. NEVER got any bread. Fish tacos & salad was great. but had to ask for my salad dressings 2x. likely won't be back anytime soon 😒
Business response:
We are so sorry for this disappointing experience with us, Linda. You have every right to feel the way you do. We will address this with our team. Next time if there is anything about your experience that can be improved, please let our managers know so we can do our best to make it right. Thank you for taking the time to share this with us.
RecommendedOutside heaters made the chilly air comfortable
Business response:
Hi Sonia, thank you for your review. We're glad you enjoyed your experience with us and we look forward to your next visit.
RecommendedVery good atmosphere ‼️yes
Business response:
Hi Mimi, we're glad you enjoyed your experience with us. Thank you for your review and we look forward to your next visit.
RecommendedExperience was great! A little long of a wait but worth it
Business response:
Thank you so much for your review, Elizabeth. We are very glad you enjoyed your experience with us. Thank you for your patience with the wait and we hope to see you again soon.
RecommendedThe restaurant is nice but the manager was passive aggressive and borderline condescending when I told her I asked for extra chicken in my fettuccine Alfredo that I didn’t get. She actually had the audacity to tell me that I should’ve told her before we ate it so she could make an assessment. I was too busy putting salt and pepper on that bland food to wait for her to come to my table and “make an assessment.” I spent $115 without the tip and $140 with the tip so why would I lie to get out of paying $4 for extra chicken that... read more
RecommendedAmazing everything all the way down to the hospitality!
RecommendedGreat food. Awesome cheesecake!
Business response:
Hi Brenda, thank you for your review. We're so happy you enjoy our food and cheesecakes. We hope to see you again soon.
Frequently asked questions about The Cheesecake Factory
How is The Cheesecake Factory rated?
The Cheesecake Factory has a 4.3 star rating with 6,536 reviews.
When is The Cheesecake Factory open?
The Cheesecake Factory is closed now. It will open at 9:00 a.m.
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