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Tgi Fridays
- American
- New Castle, DE
About this business
Location details
128 N Dupont Hwy, New Castle, DE, 19720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Food was good.. But the waitress tried to serve me a Sprite twice that was not good. The waitress was more interested in what was happening in the hostesses personal life than taking care of her customers.
Business response:
We are very sorry about the service you received from your waitress, Kathie. That is not the TGI Fridays experience we want you to have. Thank you for letting us know so we can improve. If you'd like to speak with us more on this, please give us a call at (302) 325-6620 and leave your feedback with our manager. Glad to hear the food was good & we hope to have you back here again soon. Have a great week, Kathie! :)
Not good. No problem with the food. Jack Daniels burger was excellent. The server couldn't even get the water right. Asked for no lemon, we got lemons. She didn't know what the soup of the day was. Twice she went by and said "your food is coming". What am I stupid? I know the food is coming.. but "when" is the question. Meal finally came out, but no soup. She told me to speak to the Manager. Manager brought the soup. I told her to keep the soup. I didn't want it for dessert. There were no napkins, no silverware. I had to ask... read more
Business response:
Hi Ray - we are very sorry for the quality of your experience and will take your comments into consideration to improve future guest experience. If you'd like to talk to us more about this, please give us a call at 302-325-6620 and speak to our manager. We are glad you did enjoy the Jack Daniel's burger. Have a great week, Ray.
Business response:
Hi Jennifer - Thank you for coming and we are so glad you enjoyed your meal! Have a great week, Jennifer! :)
Service was terrible and employees were rude and ignorant....will never go there again
Business response:
We apologize for your unsatisfactory experience with us, Daisy. We appreciate you letting us know so we can improve future guest experiences. If you'd like to speak to us more on this, please give us a call at (302) 325-6620. Have a great rest of your week, Daisy. :)
Was there yesterday and had a wonderful experience. Food was good and service was to the point.
Frequently asked questions about Tgi Fridays
How is Tgi Fridays rated?
Tgi Fridays has a 3.9 star rating with 3,207 reviews.
When is Tgi Fridays open?
Tgi Fridays is open now. It will close at 6:00 p.m.
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