This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Tgi Fridays
- American
- New Castle, DE
About this business
Location details
128 N Dupont Hwy, New Castle, DE, 19720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible mash potatoes like water Onion taste like can soup
Business response:
Hi, Mabel - we are sorry for the quality of the food you had. We appreciate your feedback and will use it to help improve future guest experiences. Thank you for letting us know and we hope you have a great week.
Business response:
Hi, Joelle - thanks for coming in, and we are glad to hear you enjoyed your visit with us! We hope to see you again soon and have a great week! :D
This is the second time visiting. There won't be a third. Not greeted at the door. Couldn't get bartenders' attention when they were behind the bar. After 8 minutes I got up and left. Nothing from hosts when leaving. If management wants to make this right, just do your job. There's better service at Wendy's.
Business response:
Hi, Jake - we are very sorry for the quality of the service you had when you came in. We appreciate your feedback and will use it to improve future guest experiences. Thank you for letting us know and we hope you have a great rest of your week, Jake.
Terrible service. Waited 25 mins to get my order taken.. They didn't even give us a drink...no napkins, no water and I literally had to chase the waitress down to ask for things. Food was COLD..then for the finale. I was overcharged on endless apps.. Then overcharged on a drink that I was told was $5
Business response:
Hi, Moe - we are very sorry for the quality of the service you had when you came in. We appreciate your feedback and will use it to improve future guest experiences. Thank you for letting us know and we hope you have a great week, Moe.
First time here on a Thursday night. The environment was pretty fun....only thing is the servers were partying more than they were working. First I waited 20 mins at the bar until I screamed down the bar tender to take my drink order and Togo order. We waited another 50 mins for them to bring the food out. The food was done a long time ago, but no one brought it out. The workers need to be more attentive and work. Once we got the receipt it was 3 orders on the bill instead of two so we waited another 20 mins for her to corre... read more
Business response:
Hi, Jazette - we are sorry for the wait you had for your food. We will certainly take your comments into consideration to help improve future guest experiences. We appreciate your feedback and we hope you have a great week, Jazette.
Frequently asked questions about Tgi Fridays
How is Tgi Fridays rated?
Tgi Fridays has a 3.9 star rating with 3,207 reviews.
When is Tgi Fridays open?
Tgi Fridays is open now. It will close at 6:00 p.m.
Browse nearby in New Castle, DE
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com