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Tgi Fridays
- American
- New Castle, DE
About this business
Location details
128 N Dupont Hwy, New Castle, DE, 19720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
food was good. service was iffy. no utensils or napkins for my date, waiter slow to return,
When we first walked in no host/hostess was available and we were standing there for 15 minutes waiting. When a host finally took our name he told us he wait was about 25 minutes. The host never came back and we were never called so we just seated ourselves. About 20 minutes later a waiter came and took our order and drink order about a half hour later we still didn’t have our drink orders. So I requested to see a manager and she was not very helpful!! This was unacceptable from the time we walked in until the time we left w... read more
Meh meh meh blah blah blah
Business response:
We apologize for the unsatisfactory experience with us. We appreciate you letting us know so we can improve future guest experiences. Have a great day!
My boyfriend and I go often.The food is always good. The service is always good and staff always friendly.
Business response:
Well thanks for joining us and we are so glad your experience with us was great! We look forward to seeing you again and have a great week! :)
The service is horrible. We had to wait for our server and when he finally stopped by our table he said he would be right back. He never came back to us at all. We waited and another server came and apologized but we had to continuously wait for him because he had so many other tables. The service was not acceptable at all there needs to be more training and well established servers available to help. It is not a busy time right now there are only a few tables seated. I see many people just standing around. Unacceptable
Business response:
Hi , we are very sorry for the quality of the service you had when you came in. We appreciate your feedback and will use it to improve future guest experiences. Thank you for letting us know and we hope you have a great week.
Terrible, we waited over an hour for our food
Business response:
We are very sorry for the slow service and appreciate you letting us know. We will take it into consideration to improve our guest experiences in the future. Thanks for the feedback and have a great week.
RecommendedI love the Jack Daniels Steak and Shrimp with sweet potato fries and broccoli
Business response:
Hi - we are so glad you enjoyed the food! Thanks for coming in and we hope you will join us again soon. Have a great week! :)
RecommendedWas there in June 2018 & was double charged for a meal. I called the same day & was told it would take 48 hours to be refunded on my card. Called 4 days later to tell them nothing was done then another manager said it takes 3-5 business days. I have yet to see my refund. It's only $10 but it was my $10.
Horrible services, especially today 7/12/18.. bartender was horrible..
Business response:
Hi - we are sorry for the quality of the service you had with us. We will take your feedback into consideration to improve future guest experiences. If you'd like to talk to us more about this, please give us a call at 302-325-6620 and speak to our general manager. Have a great week.
Frequently asked questions about Tgi Fridays
How is Tgi Fridays rated?
Tgi Fridays has a 3.9 star rating with 3,207 reviews.
When is Tgi Fridays open?
Tgi Fridays is open now. It will close at 6:00 p.m.
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