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Tgi Fridays
- American
- New Castle, DE
About this business
In Manhattan in 1965, there was no place where people could go out to meet friends and make new ones in an environment that was at once both relaxed and yet exciting. Then, Alan Stillman opened Fridays as a way, he said, "to meet Pan Am stewardesses." Suddenly, there was a place with great food, new and exciting drinks and an electric energy. A place where bartenders mixed the environment just as well as they mixed drinks. In short, a place like nowhere else. Today, Fridays in New Castle, DE is still America's most iconic ba... read more
Location details
128 N Dupont Hwy, New Castle, DE, 19720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had dinner here last night with my children. I put my 1 year old, and 6 year old order in first along with an app. My app came out 20 mins later. One kids meal came out 15 mins after that then the next two meals. My one year old had to eat from my plate because his food never came. Waiter was apologetic, slow, and did nothing to rectify the fact that a fruit cup and Mac and cheese never came out for a child. We also, had to wait to eat because we weren't given any silverware, and that took about 6 mins to get. Horrible, horr... read more
Business response:
Hi Shantae- we are very sorry for the unsatisfactory service you received when you dined with us. We take our customer feedback very seriously and would like to speak with you more about this. Please give us a call at 302-325-6620 and leave your feedback with our manager. We apologize again and hope to hear from you. Have a great rest of the week, Shantae! :)
My services was horrible. It took 20 minutes for me to get utensils. Food was cold that's never good. I had to keep asking for refills.
Business response:
We are very sorry about all of this, Thomas. We would really like to speak with you more on this and make things right. Please give us a call at 302-325-6620 and leave your feedback with our manager. We apologize again and we hope to hear from you. Have a great week Thomas!
Great service with a smile and I enjoyed my food.
Business response:
We are SO happy you enjoyed everything with us, Tom. Thanks for coming in and we hope to see you again in the future! Have a great week Tom :)
Had an excellent waitress Natasha! At New Castle, DE. #1520. Very pleasant and friendly! Would recommend her. Love her accent too.
Business response:
Thanks for letting us know Lori! We're glad you enjoyed the service and we look forward to seeing you again in the future. Have a great week Lori :)
It was 100% ghetto! I'm originally from New Castle and that place has gone down hill! I was there with my 9 yr old daughter and the music that was playing was ridiculous! Cuse words in EVERY song! Not to mention it took 40 minutes to get a burger!
Business response:
We apologize for your unsatisfactory experience with us, Katie. We will certainly take into consideration your comments in order to improve guest experiences in the future. If you'd like to talk to us more about this, please give us a call at (302) 325-6620. Thanks for your feedback. Have a great week Katie :)
Un poco caro pero bueno y sevicio buenísimo si lo recomiendo y ambiente muy tranquilo
The food is always fine, when it comes out as ordered anyway. My biggest issue is when I come here t is on my lunch break. But it usually take 15 minutes just to get a drink. The. The food takes too long. We only have an hour like most people, but coming here it's an hour from sit down until food delivery. It's pretty bad. WAY TOO SLOW for a lunch spot
Business response:
We're very sorry about this, Steve. We understand it is important to get the orders out in a timely fashion. We will make sure and let the manager and staff know of your concerns, and work on improving this for our guests. We do hope you'll give us another chance and visit us again at Fridays! Thank you for your feedback, our customer's concerns are very important to us. Have a great week Steve!
Frequently asked questions about Tgi Fridays
How is Tgi Fridays rated?
Tgi Fridays has a 3.8 star rating with 2,959 reviews.
When is Tgi Fridays open?
Tgi Fridays is closed now. It will open on Monday at 9:00 a.m.
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