This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Texas Steak Express
- Steakhouses
- Odessa, TX
About this business
Location details
121 E. 42nd, Odessa, TX, 79762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible customer service paid 17 dollars for a burnt hamburger steak and I was suppose to get a loaded potato and got a plain potato with no butter or anything took them almost a hour to deliver I will never order from them again
Business response:
Sorry to hear this, Chelsea. We want everyone to receive exactly what they ordered, and I apologize if that wasn't the case. It also should've been cooked to perfection. Hope that you'll give us another chance to prove ourselves in the future. -The Team at Texas Steak Express - Odessa
Business response:
Sorry to see this, Tara. We want everyone to have a five-star experience here, and if that wasn't the case, I apologize. Hope that you'll give us another chance to prove ourselves in the future. -The Team at Texas Steak Express - Odessa
Tried twice. Absolutely love Abilene Steak Express... this one just can't compare. First time steaks, well done when ordered medium, mostly fat and gristle. Tried a burger today, and a chicken breast for Lillie. Burnt on the burger, and I mean fully burnt, charred. Chicken like a piece of rubber. When it is your only job, it should be better, especially at those prices. Seldom leave bad reviews, just feel totally robbed.
Everything is usually awesome and they are mostly prompt and friendly. Sometimes the salad is not so great.
I used both services.delivery and walk up.food was great and the service was great also.both times
They never delivered our food when we got there the food was sitting they're cold very rude never offered to fix it won't ever order from Jere again,no customer service skills what so ever,I understand the driver got lost but at least u could of called us to let us know,two hours later we r trying to figure out something for dinner ,never had this problem before ,and if they would have been appolagetic maybe but not now
Horrible customer service. Called because we ordered a well done steak not burned. It is not the first time we order from here. I had never had a problem. Called spoke to what is a CSR and I told her I had a burned steak and she transferred me to a manager by the name of Josey and the CSR told her I was cussing at her. Please I am not that kind of person. I was not cussing at her. Josey was not apologetic about the situation. She didn't care that I had a burned steak and she was the manager then I asked for her manager a Chr... read more
Great place for meskin food Like Clements Lawn Service on Facebook. Like Tombstone Critic on Facebook.
Steaks were to be med rare. One was raw the other way past well done. Lettuce in the salads was brown and wilted. Rolls cold.
Frequently asked questions about Texas Steak Express
How is Texas Steak Express rated?
Texas Steak Express has a 3.5 star rating with 609 reviews.
When is Texas Steak Express open?
Texas Steak Express is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com