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Texas Roadhouse
- Steakhouses
- Poland, OH
About this business
Legendary Food, Legendary Service®, and Legendary Fun! At Texas Roadhouse, we take pride in everything we do from hand-cut steaks and fall-off-the-bone ribs, to some pretty sweet margaritas. And we do it all with one goal — to give your family a place to go for great food and good times at a fantastic price.
Location details
1221 Boardman Poland Rd, Poland, OH, 44514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I ordered a steak medium I got it well done I asked them to put it ra aluminum foil so the juice didn't get all over everything they didn't and it poured inside the bags all over the other containers. The waiter brings it out with juice all over the the bag and all the container. Goes back in with my food put in a different bag and the same thing so of course there is no juice left on the steak as it was everywhere except on the steak that was over cooked. only 1 in the last 6 visit that have gotten a steak that was cooked c... read more
seriously the BEST customer service I have experienced in year. Gave me the wrong order for take out and I had to come back to get my order and they went over and above without needing to. Not to mention the portion sizes are huge and the food is amazing. Definitely recommend!
Recommendedseriously the BEST customer service I have experienced in years. Gave me the wrong order for take out and I had to come back to get my order and they went over and above without needing to. Not to mention the portion sizes are huge and the food is amazing. Definitely recommend!
Business response:
Tracy We are sorry you didn't enjoy your visit with us. We'd like the chance to learn more and follow up with you in the next few days. Please connect with us here: https://www.texasroadhouse.com/contact-us/form
Business response:
Denise Frazzini Schmitt, thank you so much for your awesome 5 star rating! We hope to see you again very soon!
Business response:
Sarah, your experience is not what we expect from a visit to our store and we'd like to get to the bottom of what went wrong. Please give our Guest Relations team a call at 1-877-426-3672.
Business response:
Erin Ritt, we sure are sorry you didn't enjoy your Valentine's Day visit with us. We'd like the chance to learn more and follow up with you in the next few days. Please connect with us here: https://www.texasroadhouse.com/contact-us/form
Frequently asked questions about Texas Roadhouse
How is Texas Roadhouse rated?
Texas Roadhouse has a 4.3 star rating with 4,248 reviews.
When is Texas Roadhouse open?
Texas Roadhouse is closed now. It will open at 9:00 a.m.
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