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Texas Roadhouse

4.3

About this business

Legendary Food, Legendary Service®, and Legendary Fun! At Texas Roadhouse, we take pride in everything we do from hand-cut steaks and fall-off-the-bone ribs, to some pretty sweet margaritas. And we do it all with one goal — to give your family a place to go for great food and good times at a fantastic price. 

Location details

1221 Boardman Poland Rd, Poland, OH, 44514, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.34,248 reviews
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Joe Ostavitz Jr.'s profile image
Joe Ostavitz Jr. 
recommend  Recommended
5 years ago

Great food amazing service 

Marlon Crum's profile image
Marlon Crum 
5 years ago

Definitely not sitting people six feet apart. I ordered the exact same thing as the person sitting across from me, however I didn't get all my meal at the same time. The dinner rolls were good as usual. I did see them cleaning all the menus. I completely understand we're in difficult times, however give me what I order. 20+ mins for food that I didn't get wait another 10 mins when the restaurant was empty, undercooked seafood, didn't even eat my meal because it didn't come out right. I did get a discount, however I didn't ea... read more

Business response:

Marlon, we are sorry you didn't enjoy your visit with us. We'd like the chance to learn more and follow up with you in the next few days. Please connect with us here: https://www.texasroadhouse.com/contact-us/form 

Beth Ann McClelland's profile image
Beth Ann McClelland 
5 years ago

Worst service I have ever experienced! Our server was so unresponsive, didn’t seem to be wanting to work. I’m fact I don’t think he even said but 2 words in the entire time. We ordered 30 minutes for food and the. Last minute the manager decided to show up and tell us it would be ANOTHER 6-7 minutes. Not offering anything for us other than “sorry”!!! I’ve worked in customer service my entire life and never have I come across someone or a business as rude and disrespectful!! I’ve never felt so unwelcome at a restaurant! I do ... read more

Tracy Alvarado's profile image
Tracy Alvarado 
recommend  Recommended
5 years ago

Thank you Courtney! The service was excellent 

Ron Sethman's profile image
Ron Sethman 
recommend  Recommended
5 years ago

My sons food was late. My daughter’s side dish was even later and I never got my side dish. To make up for it the lazy waitress we had asked if I wanted something to take with me to make up for it. I said cheesecake with extra strawberries. I got the regular one small cup of strawberries. I only left her a 8 dollar tip only cuz I didn’t feel like waiting for the change. 30 years experience in the food service industry tells me that girl should not be waiting tables. 133.00 check but not worth 60 for all 5 of us. Also took fo... read more

Candi Peachey's profile image
Candi Peachey 
recommend  Recommended
5 years ago

they are following the guidelines for the safety of the community. The waitress and food were amazing as always 

Mack Henderson's profile image
Mack Henderson 
recommend  Recommended
5 years ago

food is always good service is great 

Steve Giles's profile image
Steve Giles 
recommend  Recommended
5 years ago

great service, great food! 

Shantell Angeline's profile image
Shantell Angeline 
recommend  Recommended
5 years ago

The family pack was so good. Everyone was happy. The curbside pickup was very efficient. Everyone brought their A game. As always great customer service.. Cant wait to be able to dine in again.. In the meantime I recommend the curbside pickup during the pandemic. 

Frequently asked questions about Texas Roadhouse

How is Texas Roadhouse rated?

Texas Roadhouse has a 4.3 star rating with 4,248 reviews. 

When is Texas Roadhouse open?

Texas Roadhouse is closed now. It will open at 9:00 a.m. 

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