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Texas Roadhouse
- Steakhouses
- New Philadelphia, OH
About this business
Location details
120 Bluebell Dr NW, New Philadelphia, OH, 44663, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI’ve worked in service industry my whole life. I just had the BEST service I’ve had in years! Our server, Tekoa, was fabulous! Give this girl a raise!
Recommendedthe staff was very friendly and helpful. It was clean and safe distance was applied. the food was fantastic cooked exactly like we ordered and received it in a timely manner.
Recommendedexcellent food large portions
RecommendedGreat steak! Definitely will return.
Our family has visited multiple locations as this is a favorite for us. The food here was great except the ribs. However, our waitress was horrible and the restaurant was filthy. We asked for water with lemon 3x. Never received it. The waitress would drop off what she needed and literally run away before we could even say anything. Waited for refills forever. She never smiled, asked how we were doing or if we needed anything else. It was as if she was being tortured waiting on us. The floor under our table and others was dis... read more
Business response:
Amber, we are sorry you didn't enjoy your visit with us. We'd like the chance to learn more and assist you, so feel free to copy and paste your text from your post into this form, and we'll follow up with you in the next few days.: https://www.texasroadhouse.com/contact-us/form.
RecommendedGreat food service and family
RecommendedThis is the first time I can say I’m disappointed there. We did an online order which we do about once a month since COVID. Had a pick up time for 605pm which was good placed our order at 540pm so I could pick it up after work. Waited till 645pm to actually get the order and notification it was ready. Checked the order was missing the gravy for hubby’s pork chops got it great. Didn’t have my drink they got it great which was a unsweet peach tea take a drink after getting on the high way it was sweet tea. Get home unpack food... read more
So my wife and I tried to go here on 12/19. We waited for over an hour before we went elsewhere. While we were eating we received our text that our table was ready. We canceled it. Then we tried to go again on 12/28 (my birthday) we thought we'd be safe cause no weekend rush. We checked in on the app at 5:48 (confirmation #8283) it said be there by 6:23. We checked in at 6:24. They said go sit in the car and they will text us. We walked over to a different restaurant that has sushi. It was a 10 minute wait. We sat down ate a... read more
Business response:
Greg, we are sorry you didn't enjoy your visit with us. We'd like the chance to learn more and assist you, so feel free to copy and paste your text from your post into this form, and we'll follow up with you in the next few days.: https://www.texasroadhouse.com/contact-us/form.
from the start it , we asked for silver ware and we were totally forgot about . I had to go get our own . then we waited over 45 mins for our appetizer and then our meals came out right behind it like 30 secs. we asked for more bloomin onion sauce and the other stuff we got a different color.we had asked our server for for more sauce before we got it and I ended up having to go get it after 15 mins. we were told after 20 mins that the original appetizer we ordered was not available and also a baked potato nap we had to chang... read more
Business response:
Chad, thank you for your review. We'd like the chance to learn more about your visit. We are so sorry we didn't provide you with our typical Legendary Food and Legendary Service. Please connect with us here: https://www.texasroadhouse.com/contact-us/form.
Frequently asked questions about Texas Roadhouse
How is Texas Roadhouse rated?
Texas Roadhouse has a 4.6 star rating with 5,911 reviews.
When is Texas Roadhouse open?
Texas Roadhouse is closed now. It will open at 9:00 a.m.
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