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7525 Eastchase Pkwy, Montgomery, AL, 36117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My family and I had a wonderful waitress named Sonya aka Gigi. The food was fantastic and the service was even better. Thank you for the great hospitality!
Business response:
Thank you so much for taking the time to review our restaurant!
Food and customer service was outstanding!!!Great Job
They email me a free appetizer for my birthday, so that's one of the reasons we went. Everything was delicious with good customer service.
We got our salad, appetizer and meal all at the same time. Won't be going back that's for sure. Told the manager about it and all she said was sorry. Got the check way before we had finished also. I have been in the business and this is not the way you do business folks!
Business response:
Susie, We are sorry you didn't enjoy your visit with us. We'd like the chance to learn more and follow up with you in the next few days. Please connect with us here: https://www.texasroadhouse.com/contact-us/form
Had to wait about 25 min. to be seated since it was Veterans Day but it was worth it. We were celebrating my husbands birthday. His steak, baked potatoe and salad was perfect and the rolls and sweet tea were so delicious. � My grilled chicken salad was very good too. Great service and friendly people.
Business response:
Thank you so much for sharing a meal with us!
For my birthday yesterday we had excellent service, steaks were great, drinks kept filled, and they sang happy birthday. The front could 've been a little friendlier but it just seems all the hostesses In Montgomery at all the restaurants are not friendly. Sad. Wish I could remember our waitresses name, she was great.
This was absolutely the worst experience I have ever had at a Texas Roadhouse. Our waitress was BEYOND rude, Texas Onion was floating in grease, beer was flat and steak was WAY over cooked. Oh and not to mention the waitress told us not to throw the peanut hulls on the floor. Will never be stopping here again. **Edit** AND now the waitress came over saw I didn’t eat but literally two bits of my steak and pushed it around on my plate with my fork and acted like it was my fault it was bad.
Business response:
Jessica, your experience is not what we expect from a visit to our store and we'd like to get to the bottom of what went wrong. We'd like the chance to learn more, please connect with us at: https://www.texasroadhouse.com/contact-us/
I think i will love going to Texas Roadhouse to meet new people and eat good food and best services an very clean i think i. will have amazing experience at the Texas Roadhouse Restaurant
Business response:
Thanks so much for the love!
Great food and service! Wasn't a long wait and where very friendly!
Business response:
Thanks so much for the love!
Texas Roadhouse has a 4.1 star rating with 5,386 reviews.
Texas Roadhouse is closed now. It will open on Monday at 9:00 a.m.
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