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Texas Roadhouse
- Steakhouses
- Montgomery, AL
About this business
Location details
7525 Eastchase Pkwy, Montgomery, AL, 36117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service sucked! Didnt order appatisers, was told by waitress I was to old to be dating my girlfriend!!!! Took over an hour to get food. Couple next to us had to wait over 30min to get a check to leave and steak house out of prime rib!!!!!!! They sucked!!!!!!
The food was horrible last night. .I ordered a well done steak in was pink ass hell in the inside..my ribs were burned. .my daughter hamburger was not done..My son steak was not cooked properly either..The waitress was very nice and the manager did take it off my ticket. .I don't plan on returning no time soon..And yall used to be my favorite spot���������
Business response:
Tamika, we are sorry to hear about your visit. We'd like the chance to learn more, please give our Guest Relations team a call at 1-877-426-3672.
Business response:
Arlissia Shepherd Thank you for the 5 stars! We hope to see you again soon!!
Very bad customer service Specially when they're busy
Business response:
Baha' Hijaz , We apologize about the service you received. your experience is not what we expect from a visit to our store and we'd like to get to the bottom of what went wrong. Please give our Guest Relations team a call at 1-877-426-3672.
Service was very slow. food was good. The scenery was awesome. Georgia Power guys were eating lunch, heading to there ext destination.
Business response:
We are so sorry you didn't completely enjoy your last visit with us. If you ever are unsatisfied again, please let us know before you leave the restaurant. We'll fix any issue brought to our attention.
Love it. My waitress was Toni and she did an outstanding job.
I Will NEVER Go back to Texas Roadhouse in Montgomery. When me and my friend walked in we was not greeted! They stared at us like we was a ghost! Then someone else behind us walked in they greeted them but still didn’t say anything to us! We finally get our table! Took the waitress 10+ Minutes to come to our tables asking for our drink order. We got our food about 20 Minutes later and my pulled pork was burnt, Bad! The waitress went and told management &&’ management told her to tell me that if they recook more it will be bu... read more
Business response:
Jasmine We are sorry you didn't enjoy your visit with us. We'd like the chance to learn more, please give our Guest Relations team a call at 1-877-426-3672.
Business response:
Jabria We are sorry you didn't enjoy your visit with us. We'd like the chance to learn more and follow up with you in the next few days. Please connect with us here: https://www.texasroadhouse.com/contact-us/form
I love the catfish and loaded fries. The happy birthday entertainment was fun.
Business response:
Thank you so much for the 5 star review! It means so much to our team that you took time to let us know!
Frequently asked questions about Texas Roadhouse
How is Texas Roadhouse rated?
Texas Roadhouse has a 4.1 star rating with 5,386 reviews.
When is Texas Roadhouse open?
Texas Roadhouse is closed now. It will open on Monday at 9:00 a.m.
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