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Texas Roadhouse
- Steakhouses
- Mobile, AL
About this business
Location details
6150 Airport Blvd, Mobile, AL, 36608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everything was good !!!!
We went there for my birthday!!!! Service was great , food was great. Waitress was very helpful. i believe her name was Megan.
Favorite steak in Mobile! Never had any problems with service or the food!
tried to leave a review it would not let me me leave one
Waitress great, management very poor and felt we were assholes because we were upset that all we got was our steak without sides because the sides were not done and they did not know when they would be done. Ya'll just look at your steak and hopefully in 20 minutes we will bring the rest of your order but other people have been waiting for their sides for longer. 4 steak dinners and $10 taken off for inconvenience. Really ? You can have your $10 back.
Crappy service, food not fully cooked Wouldn't eat there again
Business response:
Thank you for the feedback, Dawn Dumas Albritton. We are very sorry to hear about your experience. Providing legendary service is our top priority, and we apologize for not living up to this standard. Please give our guest relations team a call at 1-800-TEX-ROAD so we can try to make things right.
Very disappointed! This is the third time we have gave this place a shot and everytime we have waited over an hour. Took my dad recently for his birthday, was told it would be a 20 minute wait, after 45 minutes I asked and they said they were cleaning a table then and then gave it to a party that came in 30 minutes after Us! We waited another 30 minutes for a table!! The waitress was awesome! But terrible front service!
Business response:
Very sorry for the miscommunication, Sierra. We would never intentionally seat parties ahead of you if you are the next group in line. Please give our guest relations team a call at 1-800-TEX-ROAD so we can try to make things right.
Very disappointed in my first trip to the restaurant. We had a party of nine so it took a while to get seated, but with very few waiting for seats 45 minutes is too long. Took a while to get drinks and never got refills. Service was very slow and the food was a disappointment. Five orders had problems ranging from incorrect food to meat being so over cooked that it hurt someone's mouth to chew and requiring a knife to saw through the hamburger steak. Will be a long time before I return here.
Business response:
Very sorry to hear this, Becky. We pride ourselves on providing legendary food and service to all of our guests, so we apologize for not living up to these standards. Please give our guest relations team a call at 1-800-TEX-ROAD so we can learn more about your visit and try to make things right.
Had the worst experience here last night. We used to love eating there and had not been in a while, but after last night, we probably will never be back. Customer service in this location is definitely not a priority, neither is the managers even caring about their guest in the restaurant.
Business response:
Thank you for bringing this to our attention, Brooke DesRochers Etheredge. We are sorry that we did not live up to our standard of legendary service. Please give our guest relations team a call at 1-800-TEX-ROAD so we can learn more about your experience and try to make things right.
Frequently asked questions about Texas Roadhouse
How is Texas Roadhouse rated?
Texas Roadhouse has a 4 star rating with 5,294 reviews.
When is Texas Roadhouse open?
Texas Roadhouse is closed now. It will open at 9:00 a.m.
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