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8200 Walnut Hill Ln, Dallas, TX, 75231, United States
Get directionsEveryone was so nice... Glad we went there for my Stents.
Great facility great people
How could you improve? By seeing a patient that needed to be seen in one, maybe two days at the most instead of saying that the earliest appointment is TWO weeks away! We won't be coming back.
Felt like I was treated like a bother more than a patient. I was sent home with a kidney stone lodged in my ureter and in pain. My nurse was amazing and compassionate but the Dr literally asked me what I wanted him to do about it in a very rude manner. I'm the patient shouldn't he be treating me instead of asking me rude questions. He wouldn't even do a scan. I had to go to jps to find that out. I will never go back to them again. The ambulance is who took me due to me being so disoriented I couldn't drive from pain. Next ti... read more
Business response:
Vanessa, I am so sorry to read about this situation. We would like to follow up with you about these issues. If you are willing to be contacted by a representative, please send a phone number in an email to us at katieborders@texashealth.org. If you don't mind, please include the date and location of your visit as well. Thank you, --Katie, Texas Health
The scheduler messed up the date and time for my testing, meaning I left my house at 6:15 am so I was a few min early (it’s a 30 min drive for me), just to find out that the scheduler has messed up my appointment. He put it for a different day than we agreed upon. Not to mention that I also had to fast for the testing and took work off. The registration desk lady was helpful but I am not impressed with the experience overall. The scheduler hardly gave me any instructions and I had to probe just to confirm if I needed to fast... read more
The scheduler messed up the date and time for my testing, meaning I left my house at 6:15 am so I was a few min early (it’s a 30 min drive for me), just to find out that the scheduler has messed up my appointment. He put it for a different day than we agreed upon. Not to mention that I also had to fast for the testing and took work off. The registration desk lady was helpful but I am not impressed with the experience overall. The scheduler hardly gave me any instructions and I had to probe just to confirm if I needed to fast... read more
The scheduler messed up the date and time for my testing, meaning I left my house at 6:15 am so I was a few min early (it’s a 30 min drive for me), just to find out that the scheduler has messed up my appointment. He put it for a different day than we agreed upon. Not to mention that I also had to fast for the testing and took work off. The registration desk lady was helpful but I am not impressed with the experience overall. The scheduler hardly gave me any instructions and I had to probe just to confirm if I needed to fast... read more
This review is on my labor and delivery experience with Plano Presby. My first child was born here and we had a wonderful experience with Laura in 2014. She was kind, funny, helpful, and reassuring. Everything you would want at such a precious time in your life. I guess you only get one nice experience. My second was born 6 months ago on January 17th at 11:40am. My triage nurses were great! They were funny and so nice. They moved me up to L&D because I was in labor and 4.5cm... Continue Reading
Texas Health Presbyterian Hospital Dallas has a 4 star rating with 1,251 reviews.
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