Terroni

shgant 

on Citysearch

14 years ago

Do not go here if you prefer good service! – I really wish I had read these comments prior to going to this restaurant. The WORST service in the world!!! Our waiter was literally acting as if we were lucky to be seated there. Never were we offered another drink, our water glasses remained empy and when I asked for our bill, I was given a look of annoyance where he held up his finger and said rudely, "wait". But the best was my asking for parmesan cheese. I had steak with some cooked greens and I like to add a little cheese t... read more

Robert Boos 

on Citysearch

14 years ago

DOUBLE CHARGED AND NOT REFUND...ONE WAY TO MAKE MONEY – We did enjoy the food, the service, the room is a bit loud but lends itself to a Manhattan vibe and you have to like that in the land of weather (LA)...we did like this place until we found they had doubled up on our tip more than a week after we had visited them...hmm. The office Manager admitted the "Mistake" and told my wife, well, sorry but tough. I personally drove over to confront the situation and met the manager who seemed sincere enough, took my card and stated... read more

MartinJPrice 

on Citysearch

14 years ago

Best Italian Restaurant in LA – Amazing simple Italian food, best I've found in Los Angeles since moving back from Milan. Simple fish and meat dishes as starter and entree, great pizza, and prepared as they should be and would be in Italy with good fresh ingredients. The customer service complaints seem to be because the restaurant owners want you to taste something as it should be. Take a risk and follow them :-) 

vcarrington 

on Citysearch

14 years ago

Terroni – Being the the service industry, everyday me and my asscoiates go out of our way to give the best customer service! Why in this economy, when restaurants are closing by the hundreds everyday, would a manager not give a customer what they want.? Shame on you TERRONI! I would fire every single person that works there starting with the manager! And who ever the owner is, you have no business running a restaurant! You will be another statistic soon, because customers do not need to be treated that way! After reading thi... read more

guyinla 

on Citysearch

14 years ago

Worst Customer Service in LA – I was meeting a business associate at this restaurant for dinner. I arrived at the restaurant early and got seated. After a few minutes, the bus boy brought a tiny mini-saucer with about an ounce of olive oil (literally) and bread to the table. I asked him if he could bring one more saucer of the olive oil because there were two people eating. There were two reasons for this. First it was such a minute amount, it would not be enough for two people, and second because I don;t think it is appropr... read more

cr123 

on Citysearch

14 years ago

Not Customer Friendly – They're nuts. Ordered a pasta but wanted them to omit garlic b/c I'm alergic. "Oh no" says the waitress. The chef knows best, we can't have any changes to the dish. What? does the ego-maniacal chef want to pay the bill too? Didn't want to make a scene so chose something else -- tho it didn't appeal to me as much as the other -- except without garlic. Then asked for tea with lemon. "Oh no!" says the brilliant 20-year old know it all. No lemon with tea. "It intereres with the taste." Long story short --... read more

jordana_lorraine 

on Citysearch

14 years ago

Good food...service, notsomuch :( – I have been to Terroni three times and enjoyed every bite I've taken there. BUT, as is sadly the case in many LA restaurants, the food far eclipses the service, leaving me frustrated. Now that Chefs are stars, there is great food at more and more places...but someone seems to have forgotten that we go out looking for a full experience. Maybe there should be a Top Server show to inspire better service. In this economy, going out to eat is more of a luxury than a hobby; my friends and I don'... read more

InLACA 

on Citysearch

14 years ago

unworthy of your patronage! – I will only take the time to write a review of a place that is either really good or really bad. BAD SERVICE WITH A BAD ATTITUDE. In these troubled economic times, it is disappointing to pay extravagant prices for uninteresting food with a side of bad energy. Although their menu initially appears to have variety, it lacks important information such as, there are modifications, special requests, or dietary circumstances that are as important as the owners / chefs ego. They even informed me that t... read more

hurahura 

on Citysearch

15 years ago

Great pizza! – I love pizza here. period. ok, if someone likes american style food like you can eat at cheescake factory ro california pizza kitchen.(I am not downgrading cheesecake factory and california pizza kitchen) To them, probably Terroni's food seems too simple and boring. However, if you like simple and neat style food, then I recommend this place. This restaurant's totato sauce is good. I always order margherita pizza and seafood pasta whenever I go there and it never disappoints me. Price is a bit high but I still... read more