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4175 Auto Park Cir, Chantilly, VA, 20151, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 11:00 p.m. to 5:00 p.m. |
My appointment was moved from the truck service center to here for a oil change in my super duty diesel. No problem. I arrived just before 7 and was 3rd in line. Around 8:30 I was asked if I wanted to do a fuel injector service. I declined. It wasn't until 9:30 before they finished my oil change. My truck quit less than a week later. Took it to another mechanic. A loose bolt on my fuel filter housing allowing fuel out and air in is what was found wrong. Nothing on the fuel system had been touched before bringing the truck he... read more
Been here a couple of times since purchasing my 2014 MKX. Getting through by telephone has been a challenge, but all other experiences, from purchase through minor adjustments to this morning have been pleasant and smooth. My car salesman, Randy Swan, emailed me recently-just yo check on my happiness with my purchase-that's never happened with any other purchase of a vehicle! Thanks to him and his relaying to service department that I needed an appointment for this first service, Thomas called me and scheduled me. I'm apprec... read more
Not sure why, after only 3 months since my purchase of 2 brand new cars that I would receive an offer to trade them in. Need to have better management of customer records.
Disaster. Awful experience from beginning to 20 months after initially buying our brand new 2013 Explorer because of Ted Britt's consistent lack of accountability and integrity. Even when they admit they are wrong they still cannot manage to do the right thing. Disappointing and truly an example of a car dealership that is only concerned with pushing cars and making their bottom line. Please save yourselves the trouble, folks.
Ted Britt Ford Lincoln Chantilly has a 4 star rating with 225 reviews.
Ted Britt Ford Lincoln Chantilly is closed now. It will open at 11:00 p.m.
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