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18202 North Fwy, Houston, TX, 77090, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | Closed |
Sales team was very helpful and informative. The process of buying the vehicle was relatively fast with not much waiting around. The appointment to explain the features of the car about 2 weeks after purchase was helpful as well.
Every Subaru team member we worked with was extremely helpful in making our Subaru purchase.
They have changed. I tried to get an explanation on my suggested repairs. Can’t talk to anyone. Just leave messages in chat and voice mail with no reply. Had to drive to dealership to speak to service manager.
communication, answering to the phone, professionalism , lengthy process, good place to shop for car and services
The dealership has excellent customer service in every area that I have dealt with so far. I have one criticism. It took over 2-1/2 hours to see someone in finance after I committed to buying the car. I understand they were busy that day, but the wait was too long. Once I met with a finance person, the process went fairly quickly and the personnel were courteous and informative.
Great communication and follow up, Patrick was easy to work with and Stephen really helped out with all the new functionson the car once it was delivered.
Friendly, courteous, and the wait time was acceptable. The gentleman who checked me out even contacted SiriusXM to take care of an issue with the satellite radio.
The service writer went above and beyond to get my car fixed. The Check Engine light kept coming on and it wasn’t an easy problem to find. It took several days for the technician to find deep within the engine there was an oil leak. My car is almost 8 years old with only 55,000 miles on it. I was given a loaner so they could order the parts, make the extensive repairs and make sure there were no leaks. This all took about 2 weeks but since I had the loaner I could still do my regular activities, keep my doctor appointments a... read more
A very pleasant experience, Laura is a very knowledgeable person and her experience help our family choose the right vehicle for our daughter. Greatly appreciated!
Team Gillman Subaru North has a 4.5 star rating with 3,460 reviews.
Team Gillman Subaru North is closed now. It will open at 9:00 a.m.
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