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Team Gillman Subaru North
- Automotive
- Houston, TX
About this business
Location details
18202 North Fwy, Houston, TX, 77090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Buyer Beware: Gillman Subaru Fumbles Customer Service from Start to Finish I’m no stranger to Subaru—I’ve owned both a Forester and an Ascent company car since 2019. While the styling never thrilled me, the safety, comfort, AWD, and fuel economy kept me loyal. Unfortunately, Gillman Subaru (the closest dealer for service) has tested that loyalty at every turn. Service Department—Four Years of Frustration • Chronic delays: Routine maintenance that should take an hour routinely drags into half‑day marathons. • Zero convenience... read more
I had excellent service and customer contact this time. A whole turnaround from my past visit in January. My service contact kept in touch with me, gave me up-to-date information on my vehicle including needing a n alignment, which he told me wad under warranty. I was in and out---with a clean car--in 2 hours! I would give you a 10+except that you sent thos to my deceased husband, even though the car, appointment, and all contact was in my name, Karen. Please! Update your records; I had to go to TX MVD to change the registra... read more
I took my Outback in for standard service at one year and was able to have a very small quarter sized dent popped out by one of their service providers while there. Thank you very much. My service advisor is great.
Took my Crosstrek in for service was keep up to minute on when service would be done.
I recently purchased my car from Gillman Subaru North, and I couldn't be more satisfied with my experience. From the moment I walked in, the team was welcoming, friendly, and professional. They made the entire process seamless and stress-free, offering excellent guidance without any high-pressure sales tactics. Brian, my sales consultant, was fantastic to work with. He was caring, attentive, and never pushy, which I really appreciated. Charlie in finance was also a big help—he made sure I had the best possible financing opti... read more
Both Brian and Victor were very detailed and helpful. They made the buying a new car process really smooth.
The guy I worked with was nice. The place was clean. That's all I have to say that's nice. I bought my car from them and also got a tire warranty. I went in for a new tire, they didn't ask about the warranty, and when I called later to ask them why, they said I was supposed to tell them. When I asked them if they'd reimburse, they said no. If yall aren't going to keep a log on who's accounts have what upgrades, you should be asking customers when they're checking out. This is just theft at this point, and exploitation of peo... read more
Always friendly and professional service! They go the extra mile to make their service special!
I am very disappointed with the sale of my car and first service I had .
Frequently asked questions about Team Gillman Subaru North
How is Team Gillman Subaru North rated?
Team Gillman Subaru North has a 4.5 star rating with 4,303 reviews.
When is Team Gillman Subaru North open?
Team Gillman Subaru North is closed now. It will open at 9:00 a.m.
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