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Tanworth Lane Surgery - GPS Healthcare
- Healthcare
- Solihull
About this business
Location details
198 Tanworth Ln, Shirley, Solihull, B90 4DD, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Taken two days for prescription for 2 year old baby needing antibiotics after seeing a doctor 2 days ago, disgusting ,reception staff are very rude, which is unacceptable,
Tell you that you can only get an appointment throuhh the system at 8am, yet you go on it and all the appointments are taken for fhe day. Apparently no spare appointments. Had to call 111 in the end for an appointment out of thin air, dor the doctor to actually not even look at the issue and tell me theyre running late and thats the topic of my appointment. Had repear prescriptions completely missed, and sent to the wrong pharmacy even though ive changed it multiple times.
I'd give 0 stars if the review allowed it. The GPS Healthcare system, process and staff are all rubbish. We are never notified of a problem with a request submitted online for things like prescriptions, we only find out when chasing it up. To get an appointment with a doctor who knows you - forget it. To get an appointment with anyone else - a nightmare. To sort out a problem with repeat prescriptions - a nightmare. To sort out a medical review of repeat prescriptions - a nightmare, plus you have to wait up to 2 weeks and ex... read more
Reception team are a bunch of weirdos. GP’s are ill equipped and in over their head to deal with anyone under the age of 60. Pill pushing practice with terrible admin
So another new change to the system. I see the doctor. I need antibiotics. Instead of printing out the script and handing it to me, he sends the script through the ether to the pharmacy attached next door. I walk round to the pharmacy. The script hasn’t arrived yet on its 50 metre journey. So I have to wait till tomorrow before I can start on the antibiotics. Why does GPS make life so difficult? The old system wasn’t broken. Why change it?
Frequently asked questions about Tanworth Lane Surgery - GPS Healthcare
How is Tanworth Lane Surgery - GPS Healthcare rated?
Tanworth Lane Surgery - GPS Healthcare has a 2 star rating with 65 reviews.
When is Tanworth Lane Surgery - GPS Healthcare open?
Tanworth Lane Surgery - GPS Healthcare is open now. It will close at 6:30 p.m.
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