This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Sweetwater Sound
- Retail
- Fort Wayne, IN
About this business
Location details
5501 U.S. 30 West, Fort Wayne, IN, 46818, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
They lost a customer today because I was told that I would get a full refund including the shipping back. Its the principal of the thing and I will never use them again.
They lost a customer today because I was told that I would get a full refund including the shipping back. Its the principal of the thing and I will never use them again.
I used to be a big fan and ordered from Sweetwater for **************************************************************** an email to Sweetwater I laid out the problems and told them flat out I was getting much better prices elsewhere. I was told directly by my "sales engineer" ******************************* that, since I had better options, I might as well shop elsewhere. I have taken *********************************** advice and will not order so much as a guitar pick from Sweetwater ever again.Check out their rating here:... read more
first cymbal arrived broken. second cymbal arrived broken. tech starts getting snippy. shipped both back. still no cymbal. out $400 waiting on refund ill get when they receive the items. just order directly from the brands.
When I decided to make podcast I was so far over my head is wasnt funny.But I called Sweetwater and ****************** picked up my call and within just a few moments I knew I had the right guy.***** walked me through the process of techniques and equipment. I never felt sold. I got the right equipment products and fair advice.***** on his own has followed up just to see how my podcast was coming along which thx to him..its coming along very well Thx ***** you made all the difference!!
The prices are okay, but the shipping is awful. They insist on using ***** who is constantly late, late, late, late! They are aware of *****'s specific and unique shortfalls, but seem intent on continuing with them. That means your items will arrive late and you won't get the bargained-for "FAST FAST FAST" they advertise when trying to induce you into a sale on the store page.Nobody at Sweetwater seems concerned about these issues. When things get stuck, go missing, need to replaced, you suddenly aren't a part of Sweetwater'... read more
The prices are okay, but the shipping is awful. They insist on using ***** who is constantly late, late, late, late! They are aware of *****'s specific and unique shortfalls, but seem intent on continuing with them. That means your items will arrive late and you won't get the bargained-for "FAST FAST FAST" they advertise when trying to induce you into a sale on the store page.Nobody at Sweetwater seems concerned about these issues. When things get stuck, go missing, need to replaced, you suddenly aren't a part of Sweetwater'... read more
i have no idea what all these people commenting are talking about! Sweetwater is the best! always done right by me. I couldnt be happier! They probably just didnt get their way about things
Good products, But, customer service is very poor. Bordering on rude and abusive. **************** head, by the name of ********, could not help me ..didn't know how to help me, and even told me to not call back. My Christmas order was cancelled, I or ******** could not tell me why..my bank could not tell me why. I have ordered before with no problem. What changed? And why does ******** still have a job with customer service? And now they say my card and name is in their ***********
Frequently asked questions about Sweetwater Sound
How is Sweetwater Sound rated?
Sweetwater Sound has a 4.7 star rating with 8,301 reviews.
When is Sweetwater Sound open?
Sweetwater Sound is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com