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Sweetwater Sound

4.7

About this business

Www.Sweetwater.Com, Yamaha, Telephone Message-On-Hold Service, Tascam, Sony, Shure, Sennheiser, Roland, Recording Software, Radio & TV Audio Production, PRS, Peavey, PA Speakers, Neumann, Music Computers 

Location details

5501 U.S. 30 West, Fort Wayne, IN, 46818, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.77,423 reviews
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Brian J's profile image
Brian J 
a year ago

Got a **** ****** Hummingbird guitar that is purely artwork. And they say there is no problem funny I took to ********* repair shops and they said sen it back it should never have been sent out the way it was, but they say the guitar is perfect. How many of their tech actually work with real musicians? 

Bill A's profile image
Bill A 
a year ago

Last week today being 9-24-2023 I bought a ****** *********************** guitar for $800.00. In a couple of days I received it just living about 150 miles from Sweetwater, I opened the box took the guitar out sat down kinda looked it over then struck an E chord. Thats when it happened. My hand was cut to where I couldnt & still cant play!!! How? The nut stuck out so far from the fret board the corners of the nut were & and are sharp as a tack!!! I emailed someone at Sweetwater explaining what happened. Next day received an ... read more

Mark V C's profile image
Mark V C 
a year ago

Absolutely the best!When ************************* comes to Sweetwater for his guitar work and repair, I think you should know and not make a scene. 

Gary M's profile image
Gary M 
a year ago

They do not honor their own sale price. Ordered two guitar cases on sale for approximately $60.00 ea. waited for them (on back order) 4 months. Never arrived, had to call and cancel because they said it was supply chain problems. Told me to buy a different brand case that they have in stock. Now those cases are priced at $150.00 each. Who has sales on back orders? Overstock is usually sale items, Not a reliable company to do business with. Buyers beware!! 

Aaron Andersen's profile image
Aaron Andersen 
a year ago

#gearfest today and tomorrow! 

Gail B's profile image
Gail B 
a year ago

They lost a customer today because I was told that I would get a full refund including the shipping back. Its the principal of the thing and I will never use them again. 

Gail B.'s profile image
Gail B. 
a year ago

They lost a customer today because I was told that I would get a full refund including the shipping back. Its the principal of the thing and I will never use them again. 

Timothy A's profile image
Timothy A 
2 years ago

I used to be a big fan and ordered from Sweetwater for **************************************************************** an email to Sweetwater I laid out the problems and told them flat out I was getting much better prices elsewhere. I was told directly by my "sales engineer" ******************************* that, since I had better options, I might as well shop elsewhere. I have taken *********************************** advice and will not order so much as a guitar pick from Sweetwater ever again.Check out their rating here:... read more

Ahe E's profile image
Ahe E 
2 years ago

first cymbal arrived broken. second cymbal arrived broken. tech starts getting snippy. shipped both back. still no cymbal. out $400 waiting on refund ill get when they receive the items. just order directly from the brands. 

Frequently asked questions about Sweetwater Sound

How is Sweetwater Sound rated?

Sweetwater Sound has a 4.7 star rating with 7,423 reviews. 

When is Sweetwater Sound open?

Sweetwater Sound is open now. It will close at 9:00 p.m.  

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