Surprice Car Rentals Manchester Airport

Jonathan Loofe 

on Google

4 days ago

Scammers I went to pick up the people carrier form surprice rent a car today and was not happy as they would not take my credit card for the €2000 holding deposit because the numbers were not raised. I feel that I have been scammed as they made us pay an extra €210 and a holding deposit of €200. As they said I would lose the car hire and would lose out on my original purchase fee as it was none refundable. I read your terms and conditions and doyouitaly recommended I just need a credit card with enough balance for the holdin... read more

Gracie Boucher 

on Google

2 weeks ago

Booked through a third party site, input my flight number so they could track delays. Got delayed 4 hours, when we arrived Surprice told us that our car was resold and we weren’t eligible for a refund as they ‘only had to allow up to 2 hours’. They then told us the next day that we could have a different car if we paid an additional £740. Again, said we were not eligible for a refund. I contacted the 3rd party site who I booked through who then refunded me in full, no questions asked. Don’t waste your energy, time and money! 

Duncan Bickerton 

on Google

3 weeks ago

I booked with Surprice Mobility as they appeared to offer the most affordable rates by far. However, my experience was anything but smooth. Upon arrival, I was informed that I needed to pay more than double the original price in additional insurance fees, otherwise, I wouldn't be allowed to rent the car. It quickly became clear that I wasn’t the only one facing this issue – during the hour I spent in the office, at least three other customers came in, all dealing with similar unexpected charges due to discrepancies. In my ca... read more

AbdulRahman H 

on Google

3 weeks ago

Staff was incredibly rude. Seemed really annoyed because I was asking basic questions which they struggled to explain. It doesn’t take a lot to be courteous. 

Artem Grebnev 

on Google

3 weeks ago

My colleagues and I rented a car from Surprice Mobility at Manchester Airport in June 2025. At pick-up, a £1,500 deposit was supposed to be pre-authorised, not charged. After reviewing the bank statement and speaking again with the Manchester branch, it became clear that the deposit was fully charged together with the rental fee in a single transaction. More than six weeks later, the deposit portion has still not been refunded. Despite presenting clear evidence (bank statement, payment receipt, rental agreement), the staff –... read more