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Sullivan Cadillac

4.2

About this business

Sullivan Cadillac in Ocala, FL is proud to bring you a wide selection of new and used vehicles. We not only offer sales, but also assure brilliant after-sales services for your vehicle. The qualified and experienced staff at Sullivan Cadillac will leave no opportunity to make sure that you leave our store absolutely pleased with our services. Our financing experts will make sure that your buying experience is made hassle-free. Contact us to schedule a test drive for a vehicle of your choice. We believe in providing the best ... read more

Location details

4040 SW College Rd, Ocala, FL, 34474, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat8:30 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.2673 reviews
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Pattie Guess's profile image
Pattie Guess 
recommend  Recommended
4 years ago

Great service, very friendly and had me driving out of there in no time. Shortest time I have ever spent at a dealership ♥️ 

Lou Gon's profile image
Lou Gon 
4 years ago

As a black person spending your money do not purchase anything from this dealership the racist undertones that this company holds experiences that I had here no one of color should have experienced how do you purchase a vehicle two weeks later when they want to change the deal they’ll call the police and report the car stolen while they still have your car that was a trade-in in their possession where do they do this at only At Sullivan Cadillac so once again if you’re black or a person of color do not repeat purchase anythi... read more

Lou Gon's profile image
Lou Gon 
4 years ago

As a black person spending your money do not purchase anything from this dealership the racist undertones that this company holds experiences that I had here no one of color should have experienced how do you purchase a vehicle two weeks later when they want to change the deal they’ll call the police and report the car stolen while they still have your car that was a trade-in in their possession where do they do this at only At Sullivan Cadillac so once again if you’re black or a person of color do not repeat purchase anythi... read more

Business response:

We acknowledge your review and are currently looking into the events you’ve detailed. 

Eric Pepperoni's profile image
Eric Pepperoni 
4 years ago

Literally the worst service every single time I go in. What’s the point of a car wash and vacuum if all they do is hose it down, no soap, no scrubbing and don’t even vacuum the vehicle when asked to. My family and I will never do business with them again in our lifetimes. 

Robert Burkart's profile image
Robert Burkart 
recommend  Recommended
4 years ago

Always great experience and great people. 

Andrea Thorpe's profile image
Andrea Thorpe 
5 years ago
Andrea Thorpe's profile image
Andrea Thorpe 
5 years ago

I was a co-signer on a used car deal for my mother who has since been pressured, harassed and threatened to pay fees she’s never been billed for a car she DID NOT purchase! The car she was hoping to buy was stolen while in her possession for the weekend. The deal was never closed. The car was recovered, the thief was arrested and charges filed. However, the sales manager has insisted that SHE, personally, pays the impound/towing fees. Don’t you have insurance?! Yesterday she went to the dealership for service on her own car ... read more

Business response:

We acknowledge your review and are currently looking into the events you’ve detailed. 

Michelle John Chaney's profile image
Michelle John Chaney 
5 years ago

Sullivan Cadillac sold me a LEMON! Bought the 2012 SRX with 65,000 miles on the car 6 months ago and now it needs a new transmission. That is going to cost me 6,500 to have it repaired. .My local Cadillac dealership told me the fluids have been changed so Sulli an probably knew there was a problem when they sold it to me. I called Sullivan to see if there was any way they could help me out and they could not! Don't buy from them unless you want a lemon. They will not even consider a trade! Bad business! I will be posting on ... read more

Business response:

We're sorry you're having an unpleasant experience. We would never try to hide a transmission problem by changing the fluid and then sell the vehicle to a customer. We researched the vehicle history and the previous owner had a transmission service done before it was traded in at Sullivan. Additionally, changing the fluid on a bad transmission would not mask a problem for six months. Service contracts are recommended for used vehicles since they cover these types of repairs that we have no way of anticipating. We will be hap... read more

Michelle Tomlin's profile image
Michelle Tomlin 
5 years ago

Sullivan Cadillac sold me a LEMON! Bought the 2012 SRX with 65,000 miles on the car 6 months ago and now it needs a new transmission. That is going to cost me 6,500 to have it repaired. .My local Cadillac dealership told me the fluids have been changed so Sulli an probably knew there was a problem when they sold it to me. I called Sullivan to see if there was any way they could help me out and they could not! Don't buy from them unless you want a lemon. They will not even consider a trade! Bad business! I will be posting on ... read more

Frequently asked questions about Sullivan Cadillac

How is Sullivan Cadillac rated?

Sullivan Cadillac has a 4.2 star rating with 673 reviews. 

When is Sullivan Cadillac open?

Sullivan Cadillac is closed now. It will open at 9:00 a.m. 

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