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Sullivan Cadillac

4.2

About this business

Sullivan Cadillac in Ocala, FL is proud to bring you a wide selection of new and used vehicles. We not only offer sales, but also assure brilliant after-sales services for your vehicle. The qualified and experienced staff at Sullivan Cadillac will leave no opportunity to make sure that you leave our store absolutely pleased with our services. Our financing experts will make sure that your buying experience is made hassle-free. Contact us to schedule a test drive for a vehicle of your choice. We believe in providing the best ... read more

Location details

4040 SW College Rd, Ocala, FL, 34474, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat8:30 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.2673 reviews
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Susan A.'s profile image
Susan A. 
2 years ago

This is VERY concerning.. It's said, "lie by omission".. Feel that this is the case.. In May 2020, we purchased a beautiful 2017 Cadillac XTS from Sullivan Cadillac, Ocala, Fl.. We were told EVERYTHING was GREAT.. No accidents, no issues, no problems concerning this car.. This month, we decided to trade the Cadillac, which has been my FAVORITE car I've ever owned.. to trade for an SUV.. Found a car we liked.. 1st dealership low balled the car for a trade in.. XTS is in GREAT condition.. Expected at LEAST $3000 or so more tha... read more

Melinda M's profile image
Melinda M 
2 years ago

I traded in my 2017 acura ilx for a 2017 cadillac ats luxury 2.0 T on 12.31.21. A day or two after I noticed a grinding noise when I would turn the steering wheel, as though something was rubbing against the tire. I took it back to the dealership and they assured me that nothing was wrong with the car that it didn't make the noise when they looked at it. Weird how they didnt find it but it didnt make the noise again. Fast forward to March when I take the vehicle for an oil change. When I signed the contract to finance the ve... read more

Business response:

I have tried to reach to ********* to go over their deal from 9 months ago but their phone isn't accepting calls 

John Rolin's profile image
John Rolin 
recommend  Recommended
2 years ago

5 STAR PLACE. HONEST, FRIENDLY 

Brian Bro's profile image
Brian Bro 
2 years ago

I brought my GM vehicle here for service after making an appointment to have the work done. I showed up 20 minutes early for my appointment for a simple oil change, tire rotation, and tire balance service. Even with the appointment it’s still took two hours early in the morning on a random Saturday to get my simple oil change done. I even elected to forgo the car wash and vacuum that they provide complementary in order to expedite the service. This may be a fine dealership to… See more 

Toni Schmoyer's profile image
Toni Schmoyer 
recommend  Recommended
3 years ago

The Sales & Service department is amazing , They go above and beyond for their customers. Joe Trott and Jason Ellis you guys Rock. 

Tim B's profile image
Tim B 
3 years ago

This business is harassing me. My mother passed away in October of 2019. I got an advertisement from them in the mail addressed to her on May 22, I called the number in the ad from my cell phone and informed them of her passing and asked them to stop sending mail to my home. They said they would do that. That evening I got a text on my cell from sales manager Rich ****** addressed to my mother wanting her to come and trade her car in. I am still grieving from her death. I do not need to be harassed by Sullivan Cadillac. 

Larry Ashton's profile image
Larry Ashton 
recommend  Recommended
4 years ago

We had a great service experience. 

Tyler Kemp's profile image
Tyler Kemp 
recommend  Recommended
4 years ago

Tremendous job from everyone in the Service Department! Big thank you to the Service Director Robert for getting me taken care of! Will definitely be back to have all my vehicles serviced! 

Jim Grisham's profile image
Jim Grisham 
recommend  Recommended
4 years ago

Recently purchased my second preowned Cadillac from Sullivan Cadillac in Ocala. It was a totally professional experience. The dealership is managed by Rich Gruber who does an awesome job of making sure each prospective customer has a high quality interaction with his outstanding staff. I am also a service customer of this dealership. The service department has done an outstanding job maintaining my vehicles. Jim Grisham: Gainesville, FL 

Frequently asked questions about Sullivan Cadillac

How is Sullivan Cadillac rated?

Sullivan Cadillac has a 4.2 star rating with 673 reviews. 

When is Sullivan Cadillac open?

Sullivan Cadillac is open now. It will close at 8:00 p.m.  

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