Suffolk House

Eren Oflaz 

on Google

a week ago

I have been staying here for a week, and the staff have been extremely kind and supportive. They regularly check on your safety throughout the day and make sure you’re okay. Breakfast includes a variety of cereals, milk, coffee, and utensils — mostly plastic or wooden to ensure safety. Every morning and at night, the crisis team meets with you to ask how you’re feeling and to give you your medication. You’re allowed to go outside, and the other patients are calm and respectful. I’ve read older reviews and saw many negative c... read more

Joanna Barley 

on Google

4 months ago

I stayed for two weeks in 2025. Honestly, I won't lie, some of the other comments about the staff being a bit aloof or completely separate and not spending enough time with patients is true at times... But, I felt the overall stay and atmosphere of the house was actually very good and I felt grateful. I live in one of the nicest areas in London but that doesn't matter completely when you are in Crisis and the house and being around safety really helped me! Staff are there 24/7 and the building is secured. You can call downst... read more

Summer Manning 

on Google

9 months ago

I spent a month here. The only good experience I had was with the other patients; I received more support from other people with mental health problems than the staff. One staff member named Liz told another patient to "help" me when I was in a crisis. I saw many people there, including myself be at crisis and isolate themselves. Staff were aware of this and done nothing. Activities were supposed to be hosted every weekday but were not. When Ofsted came to inspect, the board was coincidentally "updated" to look as if they we... read more

Anonymous 

on Google

a year ago

My mum was admitted there back in 2017 (she was 45 at the time) by the Enfield Crisis team, arranged by Agatha Egwabor (who told her that she had to go there) and agreed upon by Glenda Lee and Josephine Adu, and she had a negative experience with it overall. I was staying at my late grandmother's house at the time she was there (my grandmother passed away in 2023). She seemed to be one of the least ill-minded people in the place, especially considering that most residents there are somewhat mentally deficient to say the leas... read more

Sam Halls 

on Google

a year ago

My mum was admitted there back in 2017 (she was 45 at the time) by the Enfield Crisis team, arranged by Agatha Egwabor (who told her that she had to go there) and agreed upon by Glenda Lee and Josephine Adu, and she had a negative experience with it overall. I was staying at my late grandmother's house at the time she was there (my grandmother passed away in 2023). She seemed to be one of the least ill-minded people in the place, especially considering that most residents there are somewhat mentally deficient to say the leas... read more