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Suburban Ford of Waterford

4.3

About this business

Location details

6975 Highland Rd, Waterford Twp, MI, 48327, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.35,134 reviews
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Peggy Gaabo's profile image
Peggy Gaabo 
9 years ago

Took my beloved C-Max Hybrid lease car in for 10,000 mile checkup and they did everything possible and my charge was only $13.00. I've totally changed my opinion about bringing car to the Dealer for checkups. Guess if it ever becomes necessary I may try them for repairs, which I've never done. 

Thom Hardesty's profile image
Thom Hardesty 
9 years ago

An absolutely terrible experience, I would not recommend this dealer to anyone. 

Michael Clark's profile image
Michael Clark 
9 years ago

Totally caught them trying to rip me off for $1500 of rebate money. Kept calling me to say they would buy me out of my lease early, so when I went in and took them up on it they tried to charge me $1500 of my $4000 rebate to cover my remaining lease. Ahhh excuse me it's a ford buy out not a me buy out. I caught this and they just looked at the ground and kicked the dirt. Of course they waived my buy out after this. Thieves, plain and simple. All I can say is loom over every detail before you sign. Oh and this was my 3rd car ... read more

Kathy Hill's profile image
Kathy Hill 
9 years ago

They were friendly and helpful information about the car we purchase 

Melinda Holmes's profile image
Melinda Holmes 
9 years ago

Last month my husband and I leased a 2016 Ford Fusion from Suburban Ford of Waterford. Our experience with Kevin Kobak and Zachary Holmes was nothing less than excellent. From start to finish, every question we had was answered and every concern addressed. Their level of professionalism and customer care was refreshing! We will definitely bring our future auto needs to Surburban Ford of Waterford, and hope to work with these two again. 

George J Kapano's profile image
George J Kapano 
9 years ago

I want to share my recent experience I had at Suburban Ford of Waterford. This is my second vehicle in 10 years and this car buying experience did not disappoint. The culture and leadership of the dealership almost guarantees customer satisfaction. Norm Stern added to the experience by listening to our needs and worked with my wife and I to determine the right vehicle (growing family) within our budget. I would highly recommend Norm Stern for your next new or used vehicle purchase. 

Carol Ann Born's profile image
Carol Ann Born 
9 years ago

We went through the Costco Program and worked with Matt Duggan. The process was painless and easy. I would highly recommend them! 

Amy Maktari's profile image
Amy Maktari 
9 years ago

Thank you Rick Worden for going above and beyond for us! We love our new cars. If you are visiting this dealership for a car/truck make sure you ask for him! 

Craig Sabo's profile image
Craig Sabo 
9 years ago

I have purchase almost $900,000.00 worth of Ford trucks for my business from Hernando. I have dealerships fighting for my business. I always go to Hernando. Tonight he took care of my wife with her 2016 Explorer loaded XLT. I will give Hernando another million dollars worth of my business in the next few years. You want the best, go to Hernando at Suburban Ford in Waterford. You have my word on it. 24 years in business. Thank you H for always taking care of me. Craig / Northern Pines 

Frequently asked questions about Suburban Ford of Waterford

How is Suburban Ford of Waterford rated?

Suburban Ford of Waterford has a 4.3 star rating with 5,134 reviews. 

When is Suburban Ford of Waterford open?

Suburban Ford of Waterford is closed now. It will open tomorrow at 9:00 a.m. 

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